{"id":51710,"date":"2021-01-28T18:00:45","date_gmt":"2021-01-28T18:00:45","guid":{"rendered":"\/forum\/forums\/topic\/3d-structures-and-coordinate-drawing-display-issue\/"},"modified":"2021-01-28T18:00:45","modified_gmt":"2021-01-28T18:00:45","slug":"3d-structures-and-coordinate-drawing-display-issue","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/3d-structures-and-coordinate-drawing-display-issue\/","title":{"rendered":"3D structures and Coordinate Drawing display Issue"},"content":{"rendered":"<div class=\"Item-Body\">\n<div class=\"Message userContent\">\n<p>Hi,<\/p>\n<p>I have newly installed ANSYS Electronics Desktop 2020R2.4 without any errors reported, however, when I open he software and add a new HFSS project, I do not see the typical 3D coordinate drawing. When I open example projects, I am able to run the simulations but I am still not able to see any structure drawing windows. <\/p>\n<p>OS: Windows 64b 10 Pro Educational <\/p>\n<p>server PC: new VMware ESXi 7.0 server HPC with Remote Desktop Access to VM<\/p>\n<p>VM Video Adapter config: 16MB, 3D disabled<\/p>\n<p>We have other installations in the lab on older VMware based server with ANSYS 2019R2 version, which displays 3D coordinate and other example structure with no problems.<\/p>\n<p>Any idea what could be the issue with this display of 3D structures? Or suggestions on diagnostics or log files I could review?<\/p>\n<p>I have attached screenshots of the configuration as well as &quot;the bad&quot; new 2020R2.4 installation display and the typical expected good display.<\/p>\n<p>Thank you very much,<\/p>\n<p>Robert Morawski<\/p>\n<div data-embedjson=\"{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6032193\/uploads\/MQAI813PND4A\/new-sys-display-bad-png.png&quot;,&quot;name&quot;:&quot;new_sys_display_bad.PNG&quot;,&quot;type&quot;:&quot;image\/png&quot;,&quot;size&quot;:361718,&quot;width&quot;:1510,&quot;height&quot;:912,&quot;embedType&quot;:&quot;file&quot;}\">\n<a href=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/MQAI813PND4A\/new-sys-display-bad-png.png\" download aria-label=\"new_sys_display_bad.PNG\"><br \/>\nnew_sys_display_bad.PNG<br \/>\n<\/a><\/p>\n","protected":false},"template":"","class_list":["post-51710","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["23983"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":["?oWF"],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0"],"_btv_view_count":["488"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["51710"],"_bbp_forum_id":["27796"],"_bbp_engagement":["197","185537"],"_bbp_voice_count":["2"],"_bbp_reply_count":["3"],"_bbp_last_reply_id":["140606"],"_bbp_last_active_id":["140606"],"_bbp_last_active_time":["2021-01-30 01:37:28"]},"test":"robertem2k"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/51710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/51710\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=51710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}