{"id":49138,"date":"2020-10-19T20:50:12","date_gmt":"2020-10-19T20:50:12","guid":{"rendered":"\/forum\/forums\/topic\/scenegraphchart-error\/"},"modified":"2020-10-19T20:50:12","modified_gmt":"2020-10-19T20:50:12","slug":"scenegraphchart-error","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/scenegraphchart-error\/","title":{"rendered":"SceneGraphChart Error"},"content":{"rendered":"<p>Hello, I keep getting the following error and am unable to run the program. n\u00a0n<i>An unexpected error has occurred: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.<\/i>n<i>&#8212; System.AggregateException: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.<\/i>n\u00a0n<i>&#8212; System.DllNotFoundException: Unable to load DLL &#8216;SceneGraphChart.Components.dll:The specified module could not be found. (Exception from HRESULT: 0x8007007E)<\/i>n<i>\u00a0\u00a0at Ans.SceneGraphChart.Engine.Ans_SceneGraph_Bootup(Object p_iConfiguration, Object p_iErrorHandler)<\/i>n<i>\u00a0\u00a0at Ans.SceneGraphChart.Engine..ctor(IConfiguration p_config, IErrorHandler p_errorHandler)<\/i>n<i>\u00a0\u00a0at Ans.SceneGraphChart.SceneGraphAddin.Load(AddinLoadContext context)<\/i>n<i>\u00a0\u00a0at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)<\/i>n<i>\u00a0\u00a0at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)<\/i>n\u00a0n\u00a0nI have tried the following things:n\u00a0nI have updated the graphics card and the drivers. I have a NVIDIA GeForce GTX 1050nI have verified that the graphics card used for Ansys is the NVIDIAnI have renamed the %APPDATA%\\Ansys to\u00a0%APPDATA%\\Ansys_old and ran the cmd command to move the dirnI have rebooted my PC many occasions after doing some processn\u00a0nI have tried uninstalling and reinstalling multiple times and I get the same error when I try to use Workbench 2020 R2. It did not work once. Please assist.n<\/p>\n","protected":false},"template":"","class_list":["post-49138","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["21368"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":["E?\/?"],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0"],"_btv_view_count":["1097"],"_bbp_subscription":["256565"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["49138"],"_bbp_forum_id":["27796"],"_bbp_engagement":["197","180659","182427"],"_bbp_voice_count":["3"],"_bbp_reply_count":["10"],"_bbp_last_reply_id":["141583"],"_bbp_last_active_id":["141583"],"_bbp_last_active_time":["2021-02-08 14:38:32"]},"test":"endless_paradox"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/49138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/49138\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=49138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}