{"id":47718,"date":"2020-08-28T23:14:55","date_gmt":"2020-08-28T23:14:55","guid":{"rendered":"\/forum\/forums\/topic\/unable-to-contact-license-server-machine\/"},"modified":"2020-08-28T23:14:55","modified_gmt":"2020-08-28T23:14:55","slug":"unable-to-contact-license-server-machine","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/unable-to-contact-license-server-machine\/","title":{"rendered":"Unable to contact license server machine"},"content":{"rendered":"<div class=\"Item-Body\">\n<div class=\"Message userContent\">\n<p>When running the ANSLIC_ADMIN utility I get the following error. I am trying to connect to a 5 seat ansys license from my laptop that is hosted on a desktop. <\/p>\n<p>[Detecting lmgrd processes&#8230;]<\/p>\n<p>Error getting status: License server machine is down or not responding. (-96,7:11001 &quot;WinSock: Host not found (HOST_NOT_FOUND)&quot;)&nbsp;&nbsp;<\/p>\n<p>The diagnostics for my laptop are attached. This is for 2020 R2.<\/p>\n<p>The license manager is up and running on the host computer. I have added the required Ansys firewall exceptions for both computers. I can ping the IP of the desktop from my laptop in the command prompt. <\/p>\n<div data-embedjson=\"{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6032193\/uploads\/DBTZ5E9WPHHO\/diag.txt&quot;,&quot;name&quot;:&quot;Diag.txt&quot;,&quot;type&quot;:&quot;text\/plain&quot;,&quot;size&quot;:552526,&quot;embedType&quot;:&quot;file&quot;}\">\n<a href=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/DBTZ5E9WPHHO\/diag.txt\" download aria-label=\"Diag.txt\"><br \/>\nDiag.txt<br \/>\n<\/a><\/p>\n","protected":false},"template":"","class_list":["post-47718","topic","type-topic","status-closed","hentry","topic-tag-licensing"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["19923"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":["??A?"],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0"],"_btv_view_count":["2138"],"_bbp_subscription":["254872"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["47718"],"_bbp_forum_id":["27796"],"_bbp_engagement":["157480","180759"],"_bbp_voice_count":["2"],"_bbp_reply_count":["3"],"_bbp_last_reply_id":["125972"],"_bbp_last_active_id":["125972"],"_bbp_last_active_time":["2020-09-01 19:41:48"]},"test":"coryrogers"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/47718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/47718\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=47718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}