{"id":453526,"date":"2026-03-02T09:03:33","date_gmt":"2026-03-02T09:03:33","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/not-able-to-get-my-badge-of-the-learning-track\/"},"modified":"2026-03-02T09:03:33","modified_gmt":"2026-03-02T09:03:33","slug":"not-able-to-get-my-badge-of-the-learning-track","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/not-able-to-get-my-badge-of-the-learning-track\/","title":{"rendered":"Not able to get my Badge of the learning track"},"content":{"rendered":"<p>&lt;div data-olk-copy-source=&#8221;MessageBody&#8221;&gt;Hello,&nbsp;I am training on the Anys platform with regard to Lumerical.&lt;\/div&gt;&lt;div data-olk-copy-source=&#8221;MessageBody&#8221;&gt;&nbsp;&lt;\/div&gt;&lt;div&gt;My problem is that I can&#8217;t get the badge:&nbsp;<strong>Ansys Lumerical EME &mdash; Learning Track Completion<\/strong>&nbsp;Badge&lt;\/div&gt;&lt;div&gt;even though I have completed all 5 individual courses. It&#8217;s not a browser issue.&lt;\/div&gt;&lt;div&gt;The button doesn&#8217;t activate, and I can&#8217;t download it.&lt;\/div&gt;&lt;div&gt;email to ansysbadges@ansys.com couldn&#8217;t be delivered.&lt;\/div&gt;&lt;div&gt;and I get this message: The group ansysbadges isn&#8217;t set up to receive messages from &lt;myemail&gt;&lt;\/div&gt;&lt;div&gt;&nbsp;&lt;\/div&gt;&lt;div&gt;Thank you for your help.&nbsp;Best regards.&lt;\/div&gt;<\/p>\n","protected":false},"template":"","class_list":["post-453526","topic","type-topic","status-publish","hentry","topic-tag-ansys-innovation-courses","topic-tag-LumericalEME-1"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello, I am training on the Anys platform with regard to Lumerical. My problem is that I can&#039;t get the badge: Ansys Lumerical EME \u2014 Learning Track Completion Badgeeven though I have completed all 5 individual courses. It&#039;s not a browser issue.The button doesn&#039;t activate, and I can&#039;t download it.email to ansysbadges@ansys.com couldn&#039;t be delivered.and I get\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/not-able-to-get-my-badge-of-the-learning-track\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Not able to get my Badge of the learning track | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"Hello, I am training on the Anys platform with regard to Lumerical. My problem is that I can&#039;t get the badge: Ansys Lumerical EME \u2014 Learning Track Completion Badgeeven though I have completed all 5 individual courses. It&#039;s not a browser issue.The button doesn&#039;t activate, and I can&#039;t download it.email to ansysbadges@ansys.com couldn&#039;t be delivered.and I get\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/not-able-to-get-my-badge-of-the-learning-track\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-03-02T09:03:33+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-03-02T09:03:33+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Not able to get my Badge of the learning track | Ansys Learning Forum\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Hello, I am training on the Anys platform with regard to Lumerical. My problem is that I can&#039;t get the badge: Ansys Lumerical EME \u2014 Learning Track Completion Badgeeven though I have completed all 5 individual courses. It&#039;s not a browser issue.The button doesn&#039;t activate, and I can&#039;t download it.email to ansysbadges@ansys.com couldn&#039;t be delivered.and I get\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/not-able-to-get-my-badge-of-the-learning-track\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/ansys-innovation-courses\\\/#listItem\",\"name\":\"ansys-innovation-courses\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/ansys-innovation-courses\\\/#listItem\",\"position\":3,\"name\":\"ansys-innovation-courses\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/ansys-innovation-courses\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/not-able-to-get-my-badge-of-the-learning-track\\\/#listItem\",\"name\":\"Not able to get my Badge of the learning track\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/not-able-to-get-my-badge-of-the-learning-track\\\/#listItem\",\"position\":4,\"name\":\"Not able to get my Badge of the learning track\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/ansys-innovation-courses\\\/#listItem\",\"name\":\"ansys-innovation-courses\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#organization\",\"name\":\"Ansys Learning Forum\",\"description\":\"Ansys Innovation Space\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/not-able-to-get-my-badge-of-the-learning-track\\\/#webpage\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/not-able-to-get-my-badge-of-the-learning-track\\\/\",\"name\":\"Not able to get my Badge of the learning track | Ansys Learning Forum\",\"description\":\"Hello, I am training on the Anys platform with regard to Lumerical. 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