{"id":438236,"date":"2025-07-31T10:31:47","date_gmt":"2025-07-31T10:31:47","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issues-with-opening-ansys-for-the-first-time\/"},"modified":"2025-07-31T10:31:47","modified_gmt":"2025-07-31T10:31:47","slug":"issues-with-opening-ansys-for-the-first-time","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issues-with-opening-ansys-for-the-first-time\/","title":{"rendered":"Issues with opening Ansys for the first time"},"content":{"rendered":"<p>&lt;p&gt;Hello,&lt;br&gt;&lt;br&gt;I am new to Ansys, and when I try to open the workbench for the first time i get a fatal error: &#8220;unhandled exception caught&#8221;.&lt;br&gt;&lt;br&gt;Does anyone know how I can fix this? thanks!&lt;\/p&gt;&lt;p&gt;(trying to use workbench 2025 R2)&lt;\/p&gt;&lt;p&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/07\/31-07-2025-1753957743-Screenshot 2025-07-30 090623.png\" alt=\"\" \/>&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-438236","topic","type-topic","status-publish","hentry","topic-tag-fatal-error","topic-tag-install-error","topic-tag-installation","topic-tag-workbench"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27796"],"_bbp_topic_id":["438236"],"_bbp_subscription":["578723","343434","16547"],"_bbp_author_ip":["93.186.148.253"],"_bbp_last_reply_id":["438722"],"_bbp_last_active_id":["438722"],"_bbp_last_active_time":["2025-08-06 14:09:01"],"_bbp_reply_count":["1"],"_bbp_reply_count_hidden":["1"],"_bbp_voice_count":["2"],"_btv_view_count":["741"],"_bbp_topic_status":["unanswered"],"_bbp_engagement":["578723","16547"]},"test":"hamish-phillipshotmail-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/438236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/438236\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=438236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}