{"id":437326,"date":"2025-07-21T14:03:52","date_gmt":"2025-07-21T14:03:52","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/mechanical-2025-r2-error-ansyswbuexe-has-encountered-a-problem\/"},"modified":"2025-07-21T14:03:52","modified_gmt":"2025-07-21T14:03:52","slug":"mechanical-2025-r2-error-ansyswbuexe-has-encountered-a-problem","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/mechanical-2025-r2-error-ansyswbuexe-has-encountered-a-problem\/","title":{"rendered":"Mechanical 2025 R2 error &#8220;AnsysWBU.exe has encountered a problem"},"content":{"rendered":"<p>&lt;div class=&#8221;protonmail_signature_block&#8221;&gt;&lt;div class=&#8221;protonmail_signature_block-proton&#8221;&gt;Dear Ansys community,&lt;\/div&gt;&lt;div class=&#8221;protonmail_signature_block-proton&#8221;&gt;&nbsp;&lt;\/div&gt;&lt;div class=&#8221;protonmail_signature_block-proton&#8221;&gt;I need help with Mechanical 2025 R2 within a student license. I&#8217;ve been following the introductory and modeling courses with Discovery, but launching Mechanical 2025 R2 seems impossible. After double-clicking the &#8220;Model&#8221; button within a Static Structural element, I get the error visible in the first attached image. Even when trying to launch the program directly through execution, it crashes. I thouroughly checked the system requirements, and there seems to be no issue there, these are the details of my computer:&lt;\/div&gt;&lt;div class=&#8221;protonmail_signature_block-proton&#8221;&gt;&lt;ul data-editing-info=&#8221;{&quot;orderedStyleType&quot;:1,&quot;unorderedStyleType&quot;:2}&#8221;&gt;<\/p>\n<li>16GB physical RAM<\/li>\n<li>Nvidia GeForce RTX 3073 Laptop GPU, 8GB<\/li>\n<li>AMD Ryzen 7 6800H with Radeon Graphics, 3.2 GHz<\/li>\n<li>Windows 11 24H2<\/li>\n<\/ul>\n<p>&lt;div&gt;Nothing seems to work. I have visited the troubleshooting threads in support forums, reinstalled the entire suite, tried the name replacements (ansys to ansys_old), etc&#8230;&lt;\/div&gt;&lt;div&gt;&nbsp;&lt;\/div&gt;&lt;div&gt;Any help will be greatly appreciated.&lt;\/div&gt;&lt;div&gt;Thank you!!&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;<\/p>\n","protected":false},"template":"","class_list":["post-437326","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27796"],"_bbp_topic_id":["437326"],"_bbp_subscription":["575066","88","157473"],"_bbp_author_ip":["195.37.234.76"],"_bbp_last_reply_id":["437552"],"_bbp_last_active_id":["437552"],"_bbp_last_active_time":["2025-07-23 12:17:28"],"_bbp_reply_count":["4"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["3"],"_bbp_engagement":["575066","88","157473"],"_btv_view_count":["1325"],"_bbp_topic_status":["unanswered"]},"test":"gtderomanceproton-me"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/437326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/437326\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=437326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}