{"id":436336,"date":"2025-07-09T02:09:07","date_gmt":"2025-07-09T02:09:07","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issue-installing-ansys-student-2025-r1-x64\/"},"modified":"2025-10-08T12:42:29","modified_gmt":"2025-10-08T12:42:29","slug":"issue-installing-ansys-student-2025-r1-x64","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issue-installing-ansys-student-2025-r1-x64\/","title":{"rendered":"Issue Installing Ansys Student 2025 R1 x64"},"content":{"rendered":"<p>&lt;p&gt;Dear Ansys Support Team,&lt;\/p&gt;&lt;p&gt;I hope this email finds you well.&lt;\/p&gt;&lt;p&gt;I am writing to request your assistance with an issue I have encountered while trying to install Ansys Student 2025 R1 x64.&lt;\/p&gt;&lt;p&gt;I have downloaded the installation files directly from your official website. After successfully extracting the compressed files, I started the installation process by right-clicking the&nbsp;<code>setup.exe<\/code>&nbsp;file and selecting &#8220;Run as administrator.&#8221;&lt;\/p&gt;&lt;p&gt;However, after I do that, the setup window appears, but it seems to be frozen. I am unable to click on any options or proceed with the installation. I have attached a screenshot of what the screen looks like for your reference.&lt;\/p&gt;&lt;p&gt;Could you please help me understand the cause of this issue and advise on how I can resolve it to continue with the software installation?&lt;\/p&gt;&lt;p&gt;Thank you for your time and support. I look forward to hearing from you soon.&lt;\/p&gt;&lt;p&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/07\/09-07-2025-1752026915-Ansys 1234.jpg\" alt=\"\" \/>&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-436336","topic","type-topic","status-closed","hentry","topic-tag-install-error","topic-tag-mechanical"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27784"],"_bbp_topic_id":["436336"],"_bbp_subscription":["570458","16547","605176"],"_bbp_author_ip":["14.224.216.62"],"_bbp_last_reply_id":["443259"],"_bbp_last_active_id":["443259"],"_bbp_last_active_time":["2025-10-08 04:41:25"],"_bbp_reply_count":["2"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["3"],"_bbp_engagement":["570458","16547","605176"],"_btv_view_count":["770"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"]},"test":"dung-pa197gmail-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/436336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/436336\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=436336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}