{"id":435079,"date":"2025-06-23T10:02:25","date_gmt":"2025-06-23T10:02:25","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/zemax-crash-when-saving-graphics-file-in-some-formats\/"},"modified":"2025-06-23T10:02:25","modified_gmt":"2025-06-23T10:02:25","slug":"zemax-crash-when-saving-graphics-file-in-some-formats","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/zemax-crash-when-saving-graphics-file-in-some-formats\/","title":{"rendered":"ZEMAX crash when saving graphics file in some formats"},"content":{"rendered":"<p>&lt;p&gt;I still have a long-running issue with ZEMAX crashing when saving a graphics file. This is true in formats other than .BMP and .JPEG which do save correctly and with 2025\/R1. The last message I had (from Angel Morales) said: &#8220;&lt;span style=&#8221;font-size: 12.0pt; font-family: &#8216;Aptos&#8217;,sans-serif; mso-fareast-font-family: &#8216;Times New Roman&#8217;; mso-bidi-font-family: Aptos; color: #2b2e2f; mso-ansi-language: EN-GB; mso-fareast-language: EN-GB; mso-bidi-language: AR-SA;&#8221;&gt;I saw I had left this one in the <strong>&lt;span style=&#8221;font-family: &#8216;Aptos&#8217;,sans-serif; mso-bidi-font-family: Aptos;&#8221;&gt;On-hold&lt;\/span&gt;<\/strong> status. I wanted to let you know that the issue has been investigated by our Dev Team, and a fix is being issued in a future release. It looks like the target release will be Ansys Zemax OpticStudio 2025 R1.&#8221; I run under W11 and use a NVIDIA GeForce RTX 3060 graphics card with the studio drivers. It is incredibly frustrating that something that worked until versions of ZEMAX were released post ANSYS acquistion is still an issue. Any ideas? Any likely release version that will fix this?&lt;br style=&#8221;mso-special-character: line-break;&#8221;&gt;&lt;!&#8211; [if !supportLineBreakNewLine]&#8211;&gt;&lt;br style=&#8221;mso-special-character: line-break;&#8221;&gt;&lt;!&#8211;[endif]&#8211;&gt;&lt;\/span&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-435079","topic","type-topic","status-publish","hentry","topic-tag-crashes","topic-tag-errors-1"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27816"],"_bbp_topic_id":["435079"],"_bbp_subscription":["23050","50911"],"_bbp_author_ip":["2a02:8012:ea82:0:309c:8351:abd1:10e2"],"_bbp_last_reply_id":["435777"],"_bbp_last_active_id":["435777"],"_bbp_last_active_time":["2025-07-01 12:15:27"],"_bbp_reply_count":["6"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["23050","50911"],"_btv_view_count":["223"],"_bbp_topic_status":["unanswered"]},"test":"p-hobsonqmul-ac-uk"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/435079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/435079\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=435079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}