{"id":431454,"date":"2025-05-13T07:24:48","date_gmt":"2025-05-13T07:24:48","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/discovery-explore-is-not-available-graphics-device-vendor-is-not-supported\/"},"modified":"2025-05-13T07:24:48","modified_gmt":"2025-05-13T07:24:48","slug":"discovery-explore-is-not-available-graphics-device-vendor-is-not-supported","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/discovery-explore-is-not-available-graphics-device-vendor-is-not-supported\/","title":{"rendered":"Discovery: Explore is not available, graphics device vendor is not supported"},"content":{"rendered":"<p>&lt;p&gt;Hi, I am trying to work with Ansys Discovery, however the Explore stage is not available to me. My iGPU is AMD Radeon 780M Graphics and my dGPU is NVIDIA GeForce RTX 4060 Laptop GPU. I ran the Discovery Compatibility Utility app and the checker showed that my device is compatible with the model, explore, and refine stage, and I have switched the Graphics preference for Discovery to the dGPU.&lt;\/p&gt;&lt;p&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/05\/13-05-2025-1747121071-mceclip1.png\" \/>&lt;\/p&gt;&lt;p&gt;However, Discovery still shows the errors below:&lt;\/p&gt;&lt;p&gt;&#8221;Explore is not available: Graphics device vendor (AMD) is not supported)&#8221;&nbsp;&lt;\/p&gt;&lt;p&gt;and&lt;\/p&gt;&lt;p&gt;&#8221;LiveGX solver (refine) is not available: graphic device vendor (AMD) is not supported)&#8221;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-431454","topic","type-topic","status-publish","hentry","topic-tag-ansys-discovery","topic-tag-explore-faq","topic-tag-graphics-issues","topic-tag-graphics-driver"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27784"],"_bbp_topic_id":["431454"],"_bbp_subscription":["550777","2327"],"_bbp_author_ip":["60.251.5.130"],"_bbp_last_reply_id":["431746"],"_bbp_last_active_id":["431746"],"_bbp_last_active_time":["2025-05-16 03:09:08"],"_bbp_reply_count":["1"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["550777","2327"],"_btv_view_count":["479"],"_bbp_topic_status":["unanswered"]},"test":"marisaedocia11gmail-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/431454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/431454\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=431454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}