{"id":430667,"date":"2025-05-02T12:08:00","date_gmt":"2025-05-02T12:08:00","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/acces-to-customer-support-space\/"},"modified":"2025-05-02T12:08:00","modified_gmt":"2025-05-02T12:08:00","slug":"acces-to-customer-support-space","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/acces-to-customer-support-space\/","title":{"rendered":"Acces to Customer Support Space"},"content":{"rendered":"<p>&lt;p&gt;Dear Ansys,&lt;\/p&gt;&lt;p&gt;How do you access the Customer Support Space?&lt;\/p&gt;&lt;p&gt;In this case through our account from AESC (paul@aesc.nl) we also do not have access and get the following message (see screenshot)<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/05\/02-05-2025-1746187668-2025-05-02_13h48_18.png\" alt=\"\" \/>&lt;\/p&gt;&lt;p&gt;How do we get access to this and do all customers have access to this as well?&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-430667","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27789"],"_bbp_topic_id":["430667"],"_bbp_subscription":["42412","199"],"_bbp_author_ip":["2001:1c03:4d08:1300:cd0c:b82b:f326:7637"],"_bbp_last_reply_id":["431153"],"_bbp_last_active_id":["431153"],"_bbp_last_active_time":["2025-05-09 08:46:49"],"_bbp_reply_count":["7"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["42412","199"],"_btv_view_count":["247"],"_bbp_topic_status":["unanswered"]},"test":"benjaminaesc-nl"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/430667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/430667\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=430667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}