


{"id":427408,"date":"2025-03-31T14:12:35","date_gmt":"2025-03-31T14:12:35","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issues-in-opening-optislang-projects-and-licence-error\/"},"modified":"2025-06-13T17:32:57","modified_gmt":"2025-06-13T17:32:57","slug":"issues-in-opening-optislang-projects-and-licence-error","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issues-in-opening-optislang-projects-and-licence-error\/","title":{"rendered":"Issues in opening optislang projects and licence error"},"content":{"rendered":"<p>&lt;p&gt;&lt;p&gt;Hello everyone,&lt;\/p&gt;&lt;p&gt;I normally use Ansys Workbench R1 2023 and Optislang R1 2023 to run some optimisation studies.&lt;\/p&gt;&lt;p&gt;Last week, I launched a sensitivity study in Optislang that included running the Workbench in batch mode (I have done this before and never had problems). When I checked the simulations the next morning optislang had closed and trying to reopen the project didn&#8217;t work. I tried to open other project but with no success, even when trying to open a blank project there was just a blank window that never loads:&lt;\/p&gt;&lt;p&gt;<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/03\/31-03-2025-1743429441-mceclip0.png\" width=\"581\" height=\"505\" \/>&lt;\/p&gt;&lt;p&gt;I uninstalled the entire Ansys package and reinstalled it again. This time I installed the R1 2024 version and it seemed to be working. Sometimes it won&#8217;t load the projects and sometimes it will, so I thought it wasn&#8217;t too bad. However then I realised that there are issues with the license and I can only open the projects in view-only mode:&lt;\/p&gt;&lt;p&gt;<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/03\/31-03-2025-1743429665-mceclip1.png\" width=\"783\" height=\"622\" \/>&lt;\/p&gt;&lt;p&gt;I don&#8217;t know why the license is missing and there are no explanations of that error.&nbsp;&lt;\/p&gt;&lt;p&gt;I checked the license manager and seems fine:&lt;\/p&gt;&lt;p&gt;<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/03\/31-03-2025-1743430227-mceclip2.png\" width=\"755\" height=\"473\" \/>&lt;\/p&gt;&lt;p&gt; &lt;\/p&gt;&lt;p&gt;I then reinstall the R1 2023 version and surprisingly found the same error with the license.&lt;\/p&gt;&lt;p&gt;&lt;span style=&#8221;font-size: 18.6667px;&#8221;&gt;I have contacted my department to check that everything is fine with the license but &lt;\/span&gt;I am pretty sure it is (I can use Fluent and Workbench without problems) so I am really wondering what&#8217;s wrong with optislang.&lt;\/p&gt;&lt;p&gt;Does anybody know how to solve this problem? I have already uninstalled and reinstalled everything twice (both for the R1 2024 and R1 2023) and I really don&#8217;t know what to do.&lt;\/p&gt;&lt;p&gt;Thank you very much in advance.&lt;\/p&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-427408","topic","type-topic","status-closed","hentry","topic-tag-buglicensingerror-1","topic-tag-ansys-issues-1","topic-tag-optislang"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27796"],"_bbp_topic_id":["427408"],"_bbp_subscription":["261033","16547"],"_bbp_author_ip":["194.82.242.11"],"_bbp_last_reply_id":["428573"],"_bbp_last_active_id":["428573"],"_bbp_last_active_time":["2025-04-10 14:36:06"],"_bbp_reply_count":["13"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["261033","16547"],"_btv_view_count":["363"],"_bbp_topic_status":["answered"],"_edit_last":["261033"],"_bbp_status":["answered"]},"test":"3831efb3fcdd393755e6579984b42ad9059c6826"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/427408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/427408\/revisions"}],"predecessor-version":[{"id":434085,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/427408\/revisions\/434085"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=427408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}