{"id":407302,"date":"2025-01-27T21:08:10","date_gmt":"2025-01-27T21:08:10","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/runwb2-opening-error\/"},"modified":"2025-01-27T21:08:10","modified_gmt":"2025-01-27T21:08:10","slug":"runwb2-opening-error","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/runwb2-opening-error\/","title":{"rendered":"RunWB2 opening error"},"content":{"rendered":"<p>&lt;p&gt;Hello,&lt;\/p&gt;&lt;p&gt;I recently installed<strong> <\/strong>Ansys Student 2025 R1 on my Windows 11 system. The installation process appeared to complete successfully, as indicated by the installation log. However, I encountered an issue when attempting to start the software.&lt;\/p&gt;<\/p>\n<ol>\n<li>&lt;p&gt;I noticed there was no Ansys folder in the start menu after installation.&lt;\/p&gt;<\/li>\n<li>&lt;p&gt;I manually navigated to the executable file located at:&lt;br&gt;<code>C:\\Program Files\\ANSYS Inc\\ANSYS Student\\v251\\Framework\\bin\\Win64\\RunWB2.exe<\/code>&lt;\/p&gt;<\/li>\n<\/ol>\n<p>&lt;p&gt;When I tried to open this file, the following error message appeared:&lt;\/p&gt;&lt;div class=&#8221;contain-inline-size rounded-md border-[0.5px] border-token-border-medium relative bg-token-sidebar-surface-primary dark:bg-gray-950&#8243;&gt;An unexpected error has occurred: Root element missing.&lt;br&gt;System.Xml.XmlException: Root element missing.&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlTextReaderImpl.Throw(Exception e)&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlTextReaderImpl.ParseDocumentContent()&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlDocument.Load(XmlReader reader)&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlDocument.Load(String filename)&lt;br&gt;&nbsp; &nbsp;at Ansys.Core.Addins.AddinConfigReader.ReadConfigFile(String file)&lt;br&gt;&nbsp; &nbsp;at Ansys.Core.Addins.AddinConfigReader.ReadConfigFilesFromAddinsConfiguration()&lt;br&gt;&nbsp; &nbsp;at Ans.Program.Runtime.LoadAddins(RuntimeSettings settings)&lt;\/div&gt;&lt;p&gt;Any help resolving this issue would be greatly appreciated! I&#8217;m unsure how to proceed and would be grateful for any advice or troubleshooting tips.&lt;\/p&gt;&lt;p&gt;Regards&lt;\/p&gt;&lt;p&gt;Kajetan&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-407302","topic","type-topic","status-publish","hentry","topic-tag-install-error"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27784"],"_bbp_topic_id":["407302"],"_bbp_subscription":["502349","68381"],"_bbp_author_ip":["109.206.219.4"],"_bbp_last_reply_id":["408960"],"_bbp_last_active_id":["408960"],"_bbp_last_active_time":["2025-02-09 11:28:26"],"_bbp_reply_count":["3"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["502349","68381"],"_btv_view_count":["1630"],"_bbp_topic_status":["unanswered"]},"test":"kajetankurtekgmail-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/407302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/407302\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=407302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}