{"id":403796,"date":"2025-01-06T21:20:45","date_gmt":"2025-01-06T21:20:45","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/ansyswbuexe-encountered-a-problem-r2-2024-student-version\/"},"modified":"2025-01-06T21:20:45","modified_gmt":"2025-01-06T21:20:45","slug":"ansyswbuexe-encountered-a-problem-r2-2024-student-version","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/ansyswbuexe-encountered-a-problem-r2-2024-student-version\/","title":{"rendered":"AnsysWBU.exe encountered a problem == (R2 2024 Student Version)"},"content":{"rendered":"<p>&lt;p&gt;I&#8217;m currently facing a recurring issue with ANSYS Workbench while working with the R2 2024 student version. The error popup states:&lt;\/p&gt;&lt;p&gt;<em>&#8220;AnsysWBU.exe encountered a problem. A diagnostic file has been written.&#8221;<\/em>&lt;\/p&gt;&lt;p&gt;Despite my attempts to troubleshoot, I&#8217;m unable to open <strong>DesignModeler<\/strong> and <strong>Mechanical<\/strong>, but <strong>SpaceClaim<\/strong> works fine. Here&#8217;s what I&#8217;ve tried so far:&lt;\/p&gt;<\/p>\n<ol>\n<li>Renamed the <strong>ANSYS.old<\/strong> files in the AppData and Temp directories and cleared these folders.<\/li>\n<li>Performed a <strong>thorough uninstall and reinstallation<\/strong> of ANSYS R2 2024, including deleting registry entries and the Event directory.<\/li>\n<li>Installed the <strong>R1 version<\/strong> on a different drive, but the problem persists.<\/li>\n<\/ol>\n<p>&lt;p&gt;The issue seems isolated to DesignModeler and Mechanical, as other tools like SpaceClaim load without issues.&lt;\/p&gt;&lt;p&gt;If anyone has faced a similar problem or has insights into resolving this, your help would be greatly appreciated!<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2025\/01\/06-01-2025-1736198430-Screenshot 2025-01-06 220351.png\" alt=\"\" \/>&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-403796","topic","type-topic","status-publish","hentry","topic-tag-ansysworkbench-ansys-staticstructural","topic-tag-workbench"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27796"],"_bbp_topic_id":["403796"],"_bbp_subscription":["46276","436953"],"_bbp_author_ip":["141.54.142.140"],"_bbp_last_reply_id":["403901"],"_bbp_last_active_id":["403901"],"_bbp_last_active_time":["2025-01-07 12:18:40"],"_bbp_reply_count":["3"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["46276","436953"],"_btv_view_count":["367"],"_bbp_topic_status":["unanswered"],"_bbp_notification_enabled":["46276"]},"test":"mohammed-ismail-ul-haquni-weimar-de"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/403796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/403796\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=403796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}