{"id":398365,"date":"2024-12-23T19:30:29","date_gmt":"2024-12-23T19:30:29","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/licenses-not-recognized\/"},"modified":"2024-12-23T19:30:29","modified_gmt":"2024-12-23T19:30:29","slug":"licenses-not-recognized","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/licenses-not-recognized\/","title":{"rendered":"Licenses not recognized"},"content":{"rendered":"<p>&lt;p&gt;I&#8217;m currently trying to download Therml Desktop, and have obtained all neccesary licenses, but the licenses are not &#8220;in use&#8221; and appear not to be recognized. The Ansys license manager shows none of the licenses were ever in use, yet I have all of the ones necessary for TD. Below is a picture of my license manager. What should I do so that the licenses are recognized and I can use thermal desktop?&lt;\/p&gt;&lt;p&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/12\/23-12-2024-1734982189-Screenshot (124).png\" alt=\"Ansys License Manager\" \/>&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-398365","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"I&#039;m currently trying to download Therml Desktop, and have obtained all neccesary licenses, but the licenses are not &quot;in use&quot; and appear not to be recognized. The Ansys license manager shows none of the licenses were ever in use, yet I have all of the ones necessary for TD. 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