{"id":398361,"date":"2024-12-23T18:50:58","date_gmt":"2024-12-23T18:50:58","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/"},"modified":"2025-01-07T20:00:38","modified_gmt":"2025-01-07T20:00:38","slug":"question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause","status":"answered","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/","title":{"rendered":"Question about hfss_gui as a Connection Debugging Symptom and its Cause"},"content":{"rendered":"<p>&lt;p&gt;Good afternoon,&nbsp;&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke &lt;span style=&#8221;mso-spacerun: yes;&#8221;&gt;&nbsp;&lt;\/span&gt;Ansys EDT tools.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;The network connection between servers looks like this (Figure 1):&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/12\/23-12-2024-1734979757-CAD_case_24644_diagram.JPG\" alt=\"\" \/>&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server and trying to run an HPC simulation from the command line.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;CMC Data Centre: Connection through a firewall\/router via a secure, encrypted virtual private link.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;Broadband network: Optical fibre serving both sites.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;Our Ansys licence server debug logs show successful connections and checkouts for 2024 R2 EDT features, yet also a denial for feature hfss_gui. This behaviour occurs for the same user name and server name in the same session.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;We remember seeing this feature hfss_gui when Ansys staff had separate names for academic features as opposed to commercial feature names. We can produce this hfss_gui error message if we deliberately start Ansys EDT without a licence server connection.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;We don&rsquo;t have a copy of the shell script being sourced before attempting to start Ansys EDT.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;On the subscriber&rsquo;s Linux server, what could be generating this hfss_gui denial? Please advise.&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-398361","topic","type-topic","status-answered","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Question about hfss_gui as a Connection Debugging Symptom and its Cause | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-12-23T18:50:58+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-01-07T20:00:38+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Question about hfss_gui as a Connection Debugging Symptom and its Cause | Ansys Learning Forum\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\\\/#listItem\",\"name\":\"Question about hfss_gui as a Connection Debugging Symptom and its Cause\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\\\/#listItem\",\"position\":3,\"name\":\"Question about hfss_gui as a Connection Debugging Symptom and its Cause\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#organization\",\"name\":\"Ansys Learning Forum\",\"description\":\"Ansys Innovation Space\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\\\/#webpage\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\\\/\",\"name\":\"Question about hfss_gui as a Connection Debugging Symptom and its Cause | Ansys Learning Forum\",\"description\":\"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\\\/#breadcrumblist\"},\"datePublished\":\"2024-12-23T18:50:58+00:00\",\"dateModified\":\"2025-01-07T20:00:38+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#website\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/\",\"name\":\"Ansys Learning Forum\",\"description\":\"Ansys Innovation Space\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Question about hfss_gui as a Connection Debugging Symptom and its Cause | Ansys Learning Forum","description":"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server","canonical_url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum#listItem","position":1,"name":"Home","item":"https:\/\/innovationspace.ansys.com\/forum","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","position":2,"name":"Topics","item":"https:\/\/innovationspace.ansys.com\/forum\/topics\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/#listItem","name":"Question about hfss_gui as a Connection Debugging Symptom and its Cause"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/#listItem","position":3,"name":"Question about hfss_gui as a Connection Debugging Symptom and its Cause","previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","name":"Topics"}}]},{"@type":"Organization","@id":"https:\/\/innovationspace.ansys.com\/forum\/#organization","name":"Ansys Learning Forum","description":"Ansys Innovation Space","url":"https:\/\/innovationspace.ansys.com\/forum\/"},{"@type":"WebPage","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/#webpage","url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/","name":"Question about hfss_gui as a Connection Debugging Symptom and its Cause | Ansys Learning Forum","description":"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/innovationspace.ansys.com\/forum\/#website"},"breadcrumb":{"@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/#breadcrumblist"},"datePublished":"2024-12-23T18:50:58+00:00","dateModified":"2025-01-07T20:00:38+00:00"},{"@type":"WebSite","@id":"https:\/\/innovationspace.ansys.com\/forum\/#website","url":"https:\/\/innovationspace.ansys.com\/forum\/","name":"Ansys Learning Forum","description":"Ansys Innovation Space","inLanguage":"en-US","publisher":{"@id":"https:\/\/innovationspace.ansys.com\/forum\/#organization"}}]},"og:locale":"en_US","og:site_name":"Ansys Learning Forum | Ansys Innovation Space","og:type":"article","og:title":"Question about hfss_gui as a Connection Debugging Symptom and its Cause | Ansys Learning Forum","og:description":"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server","og:url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/","article:published_time":"2024-12-23T18:50:58+00:00","article:modified_time":"2025-01-07T20:00:38+00:00","twitter:card":"summary_large_image","twitter:title":"Question about hfss_gui as a Connection Debugging Symptom and its Cause | Ansys Learning Forum","twitter:description":"Good afternoon, One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke Ansys EDT tools.The network connection between servers looks like this (Figure 1):University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server"},"aioseo_meta_data":[],"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\/topics\/\" title=\"Topics\">Topics<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tQuestion about hfss_gui as a Connection Debugging Symptom and its Cause\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/innovationspace.ansys.com\/forum"},{"label":"Topics","link":"https:\/\/innovationspace.ansys.com\/forum\/topics\/"},{"label":"Question about hfss_gui as a Connection Debugging Symptom and its Cause","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/"}],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27796"],"_bbp_topic_id":["398361"],"_bbp_subscription":["3940","16547"],"_bbp_author_ip":["174.112.120.144"],"_bbp_last_reply_id":["403997"],"_bbp_last_active_id":["403997"],"_bbp_last_active_time":["2025-01-07 20:00:29"],"_bbp_reply_count":["5"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["3940","16547"],"_btv_view_count":["494"],"_bbp_topic_status":["answered"]},"test":"greigp"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/398361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/398361\/revisions"}],"predecessor-version":[{"id":403998,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/398361\/revisions\/403998"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=398361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}