{"id":398361,"date":"2024-12-23T18:50:58","date_gmt":"2024-12-23T18:50:58","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/"},"modified":"2025-01-07T20:00:38","modified_gmt":"2025-01-07T20:00:38","slug":"question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause","status":"answered","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/question-about-hfss_gui-as-a-connection-debugging-symptom-and-its-cause\/","title":{"rendered":"Question about hfss_gui as a Connection Debugging Symptom and its Cause"},"content":{"rendered":"<p>&lt;p&gt;Good afternoon,&nbsp;&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;One of our subscribers has been reporting an issue when a local Linux shell script is used to invoke &lt;span style=&#8221;mso-spacerun: yes;&#8221;&gt;&nbsp;&lt;\/span&gt;Ansys EDT tools.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;The network connection between servers looks like this (Figure 1):&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/12\/23-12-2024-1734979757-CAD_case_24644_diagram.JPG\" alt=\"\" \/>&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;University network: Subscriber is building a project on a Windows computer, then uploading it to a Linux server and trying to run an HPC simulation from the command line.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;CMC Data Centre: Connection through a firewall\/router via a secure, encrypted virtual private link.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;Broadband network: Optical fibre serving both sites.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;Our Ansys licence server debug logs show successful connections and checkouts for 2024 R2 EDT features, yet also a denial for feature hfss_gui. This behaviour occurs for the same user name and server name in the same session.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;We remember seeing this feature hfss_gui when Ansys staff had separate names for academic features as opposed to commercial feature names. We can produce this hfss_gui error message if we deliberately start Ansys EDT without a licence server connection.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;We don&rsquo;t have a copy of the shell script being sourced before attempting to start Ansys EDT.&lt;\/p&gt;&lt;p class=&#8221;MsoNormal&#8221;&gt;On the subscriber&rsquo;s Linux server, what could be generating this hfss_gui denial? Please advise.&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-398361","topic","type-topic","status-answered","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27796"],"_bbp_topic_id":["398361"],"_bbp_subscription":["3940","16547"],"_bbp_author_ip":["174.112.120.144"],"_bbp_last_reply_id":["403997"],"_bbp_last_active_id":["403997"],"_bbp_last_active_time":["2025-01-07 20:00:29"],"_bbp_reply_count":["5"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["3940","16547"],"_btv_view_count":["283"],"_bbp_topic_status":["answered"]},"test":"greigp"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/398361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/398361\/revisions"}],"predecessor-version":[{"id":403998,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/398361\/revisions\/403998"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=398361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}