{"id":397675,"date":"2024-12-17T00:01:23","date_gmt":"2024-12-17T00:01:23","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/license-installation-issue\/"},"modified":"2024-12-17T00:01:23","modified_gmt":"2024-12-17T00:01:23","slug":"license-installation-issue","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/license-installation-issue\/","title":{"rendered":"License installation issue"},"content":{"rendered":"<p>&lt;p&gt;Hello,&nbsp;&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;I installed a new license but for some reason according to the instructions, but I can&#8217;t get it to work. I tried everything with one of the tech support but it is not working, I reread the file and it tells me it is identical, I would greatly appreciate if I can connect with one tech support via teams or zoom to guide me thru what to do.&nbsp;&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;Many thanks,&nbsp;&lt;\/p&gt;&lt;p&gt;Mustafa&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-397675","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_forum_id":["27796"],"_bbp_topic_id":["397675"],"_bbp_author_ip":["2a10:8012:f:c031:dd4f:647:99b7:3aff"],"_bbp_last_reply_id":["397750"],"_bbp_last_active_id":["397750"],"_bbp_last_active_time":["2024-12-17 13:16:04"],"_bbp_reply_count":["1"],"_bbp_reply_count_hidden":["0"],"_bbp_voice_count":["2"],"_bbp_engagement":["46802","68381"],"_btv_view_count":["105"],"_bbp_topic_status":["unanswered"],"_bbp_subscription":["68381"]},"test":"mmahamiduic-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/397675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/397675\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=397675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}