{"id":395922,"date":"2024-12-02T09:44:32","date_gmt":"2024-12-02T09:44:32","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/ansys-mechanical-apdl-missing-from-license-server-file\/"},"modified":"2024-12-02T15:16:22","modified_gmt":"2024-12-02T15:16:22","slug":"ansys-mechanical-apdl-missing-from-license-server-file","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/ansys-mechanical-apdl-missing-from-license-server-file\/","title":{"rendered":"Ansys Mechanical APDL missing from license server file"},"content":{"rendered":"<p>&lt;p&gt;We transferred our license to a new server, the file received from Ansys does not appear to contain the Mechanical APDL component as the applciation just states &#8220;No such feature exists&#8221;&lt;br&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/12\/02-12-2024-1733132047-mceclip0.png\" \/>&lt;br&gt;After a short time it presents:&lt;br&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/12\/02-12-2024-1733132149-mceclip3.png\" \/>&lt;br&gt;I&#8217;ve visited the Ansys Licensing portal to generate a fresh license file in case there was an issue, but still the same. The license&lt;br&gt;# Products licensed in this file:&lt;br&gt;# 1. Ansys Academic Research EM (5 tasks): 1 task(s) Permanent with TECS expiring 18-Sep-2021 Customer # 229220&lt;br&gt;# 2. Ansys Academic Research CFD (25 tasks): 1 task(s) Permanent with TECS expiring 14-Mar-2025 Customer # 229220&lt;br&gt;# 3. Ansys Academic Research HPC Workgroup 128: 1 task(s) Permanent with TECS expiring 14-Mar-2025 Customer # 229220&lt;br&gt;# 4. Ansys Academic Teaching STK (50 Tasks): 1 task(s) Lease expiring 30-Mar-2025 Customer # 229220&lt;br&gt;# 5. Ansys Academic Research STK (5 Tasks): 1 task(s) Lease expiring 30-Mar-2025 Customer # 229220&lt;br&gt;&lt;br&gt;Our old license file was listed as:&lt;br&gt;# 1. Ansys Academic Research EM (5 tasks): 1 task(s) Permanent with TECS expiring 18-Sep-2021 Customer # 229220&nbsp;&lt;br&gt;# 2. Ansys Academic Teaching Mechanical and CFD (50 tasks): 1 task(s) Lease expiring 31-Aug-2024 Customer # 229220&nbsp;&lt;br&gt;# 3. Ansys Academic Research LS-DYNA (25 tasks): 1 task(s) Lease expiring 31-Aug-2024 Customer # 229220&nbsp;&lt;br&gt;# 4. Ansys Academic Research CFD (25 tasks): 1 task(s) Permanent with TECS expiring 14-Mar-2025 Customer # 229220&nbsp;&lt;br&gt;# 5. Ansys Academic Research HPC Workgroup 128: 1 task(s) Permanent with TECS expiring 14-Mar-2025 Customer # 229220&nbsp;&lt;br&gt;# 6. Ansys Academic STK Teaching (50 Tasks): 1 task(s) Lease expiring 30-Mar-2025 Customer # 229220&nbsp;&lt;br&gt;# 7. Ansys Academic STK Research (5 Tasks): 1 task(s) Lease expiring 30-Mar-2025 Customer # 229220&nbsp;&lt;br&gt;&lt;br&gt;&lt;\/p&gt;&lt;p&gt;Doesn&#8217;t seem to matter who I contact at support (licensing, learning, general) I just pushed to post a note on here to see if someone can assist&#8230;\ud83e\udd37&zwj;\u2642\ufe0f&lt;br&gt;&lt;br&gt;Anyone here able to offer help?&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-395922","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"We transferred our license to a new server, the file received from Ansys does not appear to contain the Mechanical APDL component as the applciation just states &quot;No such feature exists&quot;After a short time it presents:I&#039;ve visited the Ansys Licensing portal to generate a fresh license file in case there was an issue, but still\" \/>\n\t<meta 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