{"id":395229,"date":"2024-11-25T18:35:25","date_gmt":"2024-11-25T18:35:25","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/ansys-2024r2-not-running-with-our-current-license-file\/"},"modified":"2024-11-27T19:42:27","modified_gmt":"2024-11-27T19:42:27","slug":"ansys-2024r2-not-running-with-our-current-license-file","status":"answered","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/ansys-2024r2-not-running-with-our-current-license-file\/","title":{"rendered":"ANSYS 2024R2 not running with our current license file"},"content":{"rendered":"<p>&lt;p&gt;&lt;p&gt;I have downloaded and installed ansys2024R2.&nbsp; When trying to run designmodeler or othe functions I get a license error see screen shot.&nbsp; If I run the licese utility and click test I get the green check mark.&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;<strong>&lt;span style=&#8221;border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-size-adjust: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-language-override: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221; data-olk-copy-source=&#8221;MessageBody&#8221;&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/11\/25-11-2024-1732560056-mceclip0.png\" \/>&lt;\/span&gt;<\/strong>&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;&nbsp;&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;&lt;span style=&#8221;border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-size-adjust: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-language-override: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221; data-olk-copy-source=&#8221;MessageBody&#8221;&gt;The message snippet I recieved from my IT support is shown below&lt;\/span&gt;&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;<strong>&lt;span style=&#8221;border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221; data-olk-copy-source=&#8221;MessageBody&#8221;&gt;**********************&lt;\/span&gt;<\/strong>&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;<strong>&lt;span style=&#8221;border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221;&gt;But in logs I can see your attempts to activate your new software.&lt;br&gt;Unfortunately, software cannot be activated (obtain new license), as it uses &#8220;v2024.0501&#8221; license version.&lt;br&gt;Meanwhile our licensing permit license activation up to &#8220;v2024.0229&#8221; License versions.&lt;\/span&gt;<\/strong>&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;<strong>&lt;span style=&#8221;border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221;&gt;***************************&lt;\/span&gt;<\/strong>&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;&lt;span style=&#8221;border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-size-adjust: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-language-override: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221;&gt;We have loaded the 2024R2 license version of the server software. (ENTERPRISELICENSING_2024R2_LINX64)&lt;\/span&gt;&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;&nbsp;&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;&lt;span style=&#8221;border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-size-adjust: inherit; font-kerning: inherit; font-optical-sizing: inherit; font-language-override: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221;&gt;I ckeck 2024R1 &#8211; It still works but the 2024R2 I get the error above.&nbsp; The reason we have gone to 2024R2 is fluent is giving a license error and will not run, I was hoping the new version would fix that. We also had the newest licens server running as well.&lt;\/span&gt;&lt;\/p&gt;&lt;p style=&#8221;color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;&#8221;&gt;<strong>&lt;span style=&#8221;border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black;&#8221;&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/11\/25-11-2024-1732559622-mceclip1.png\" \/>&lt;\/span&gt;<\/strong>&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-395229","topic","type-topic","status-answered","hentry","topic-tag-academiclicense-1","topic-tag-update-license"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"I have downloaded and installed ansys2024R2. 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