{"id":393892,"date":"2024-11-12T20:08:01","date_gmt":"2024-11-12T20:08:01","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/thermal-desktop-licensing-2\/"},"modified":"2024-11-12T20:08:01","modified_gmt":"2024-11-12T20:08:01","slug":"thermal-desktop-licensing-2","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/thermal-desktop-licensing-2\/","title":{"rendered":"Thermal Desktop Licensing"},"content":{"rendered":"<p>&lt;p&gt;Hello, I have a student license for Thermal Desktop and am getting issues opening AutoDesk with the license to begin Thermal Desktop. I have followed all steps including using the licensing portal and license manager. I have the correct port which is my 1055@ (Servername) and have obtained the license key through the license manager. I have Thermal Desktop and Sinda Fluent installed in addition to running the licensing settings as an administrator and having the FlexNet Publisher &gt; License servers enabled for the correct port location. I am not sur&nbsp;what to do, a screenshot of the error in AutoDesk is attached. <img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/11\/12-11-2024-1731442029-mceclip1.png\" \/>&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-393892","topic","type-topic","status-publish","hentry","topic-tag-technical-support-1"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello, I have a student license for Thermal Desktop and am getting issues opening AutoDesk with the license to begin Thermal Desktop. I have followed all steps including using the licensing portal and license manager. I have the correct port which is my 1055@ (Servername) and have obtained the license key through the license manager.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/thermal-desktop-licensing-2\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Thermal Desktop Licensing | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"Hello, I have a student license for Thermal Desktop and am getting issues opening AutoDesk with the license to begin Thermal Desktop. I have followed all steps including using the licensing portal and license manager. I have the correct port which is my 1055@ (Servername) and have obtained the license key through the license manager.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/thermal-desktop-licensing-2\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-11-12T20:08:01+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2024-11-12T20:08:01+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Thermal Desktop Licensing | Ansys Learning Forum\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Hello, I have a student license for Thermal Desktop and am getting issues opening AutoDesk with the license to begin Thermal Desktop. I have followed all steps including using the licensing portal and license manager. I have the correct port which is my 1055@ (Servername) and have obtained the license key through the license manager.\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/thermal-desktop-licensing-2\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/technical-support-1\\\/#listItem\",\"name\":\"technical-support\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/technical-support-1\\\/#listItem\",\"position\":3,\"name\":\"technical-support\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/technical-support-1\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/thermal-desktop-licensing-2\\\/#listItem\",\"name\":\"Thermal Desktop Licensing\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/thermal-desktop-licensing-2\\\/#listItem\",\"position\":4,\"name\":\"Thermal Desktop Licensing\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/technical-support-1\\\/#listItem\",\"name\":\"technical-support\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#organization\",\"name\":\"Ansys Learning Forum\",\"description\":\"Ansys Innovation Space\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/thermal-desktop-licensing-2\\\/#webpage\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/thermal-desktop-licensing-2\\\/\",\"name\":\"Thermal Desktop Licensing | Ansys Learning Forum\",\"description\":\"Hello, I have a student license for Thermal Desktop and am getting issues opening AutoDesk with the license to begin Thermal Desktop. 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