{"id":393892,"date":"2024-11-12T20:08:01","date_gmt":"2024-11-12T20:08:01","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/thermal-desktop-licensing-2\/"},"modified":"2024-11-12T20:08:01","modified_gmt":"2024-11-12T20:08:01","slug":"thermal-desktop-licensing-2","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/thermal-desktop-licensing-2\/","title":{"rendered":"Thermal Desktop Licensing"},"content":{"rendered":"<p>&lt;p&gt;Hello, I have a student license for Thermal Desktop and am getting issues opening AutoDesk with the license to begin Thermal Desktop. I have followed all steps including using the licensing portal and license manager. I have the correct port which is my 1055@ (Servername) and have obtained the license key through the license manager. I have Thermal Desktop and Sinda Fluent installed in addition to running the licensing settings as an administrator and having the FlexNet Publisher &gt; License servers enabled for the correct port location. I am not sur&nbsp;what to do, a screenshot of the error in AutoDesk is attached. <img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/11\/12-11-2024-1731442029-mceclip1.png\" \/>&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-393892","topic","type-topic","status-publish","hentry","topic-tag-technical-support-1"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["481595","341738","305924"],"_bbp_author_ip":["2603:6011:2df0:4f0:39f2:343b:1b0b:5d4d"],"_btv_view_count":["1140"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["393892"],"_bbp_forum_id":["27796"],"_bbp_engagement":["341738","481595","305924"],"_bbp_voice_count":["3"],"_bbp_reply_count":["15"],"_bbp_last_reply_id":["404187"],"_bbp_last_active_id":["404187"],"_bbp_last_active_time":["2025-01-09 00:10:38"]},"test":"sillus-1buckeyemail-osu-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/393892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/393892\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=393892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}