


{"id":393671,"date":"2024-11-11T23:58:53","date_gmt":"2024-11-11T23:58:53","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issue-with-td-licensing-licenses-not-in-use\/"},"modified":"2024-11-11T23:58:53","modified_gmt":"2024-11-11T23:58:53","slug":"issue-with-td-licensing-licenses-not-in-use","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issue-with-td-licensing-licenses-not-in-use\/","title":{"rendered":"Issue with TD Licensing (Licenses Not In Use)"},"content":{"rendered":"<p>&lt;p&gt;Hi, I have a question regarding Thermal Desktop Licensing. I have installed the licenses, AutoCAD and thermal desktop without much issue, but whenever I try to access a thermal element or use a thermal function a window pops up stating &#8220;Unable to get a license, Thermal Desktop will now terminate. Then it says Thermal Desktop:1, RadCAD:0, etc. On License Manager, everything is functioning fine. My license server is running, my license file has been uploaded and license manager runs it with the license, showing that the problem is likely not with the server. There is also no clear error. One telling sign is that it currently states none of my licenses are in use, despite the license server running with the license file without problems. How would I get around this and activate my license for thermal desktop?&nbsp;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-393671","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hi, I have a question regarding Thermal Desktop Licensing. I have installed the licenses, AutoCAD and thermal desktop without much issue, but whenever I try to access a thermal element or use a thermal function a window pops up stating &quot;Unable to get a license, Thermal Desktop will now terminate. Then it says Thermal Desktop:1,\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issue-with-td-licensing-licenses-not-in-use\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Issue with TD Licensing (Licenses Not In Use) | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"Hi, I have a question regarding Thermal Desktop Licensing. I have installed the licenses, AutoCAD and thermal desktop without much issue, but whenever I try to access a thermal element or use a thermal function a window pops up stating &quot;Unable to get a license, Thermal Desktop will now terminate. Then it says Thermal Desktop:1,\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/issue-with-td-licensing-licenses-not-in-use\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-11-11T23:58:53+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2024-11-11T23:58:53+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Issue with TD Licensing (Licenses Not In Use) | Ansys Learning Forum\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Hi, I have a question regarding Thermal Desktop Licensing. 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