{"id":391525,"date":"2024-10-27T21:12:43","date_gmt":"2024-10-27T21:12:43","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/the-com-engine-is-not-registered-or-registered-incorrectly\/"},"modified":"2024-10-28T01:21:45","modified_gmt":"2024-10-28T01:21:45","slug":"the-com-engine-is-not-registered-or-registered-incorrectly","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/the-com-engine-is-not-registered-or-registered-incorrectly\/","title":{"rendered":"The COM engine is not registered or registered incorrectly"},"content":{"rendered":"<p>&lt;p&gt;&lt;p&gt;Hello, I have just installed AnsysEM v242 and rsm on a remote Ubuntu 22.04.4 LTS system.&lt;\/p&gt;&lt;p&gt;I am running AEDT v231 on a Windows 11, and have configured the remote Ubuntu system as a remote solver. I find the following error when clicking Analyze All:&lt;\/p&gt;&lt;\/p&gt;&lt;p&gt;<\/p>\n<pre>&lt;\/p&gt;&lt;p&gt;Checking Machine &lt;IP REDACTED&gt;&lt;br&gt;&nbsp; &nbsp; Pinging machine &lt;IP REDACTED&gt;&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; 32 bytes from &lt;IP REDACTED&gt;:icmp_seq=0 time=5 ms TTL=129&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; 32 bytes from &lt;IP REDACTED&gt;:icmp_seq=1 time=5 ms TTL=129&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; 32 bytes from &lt;IP REDACTED&gt;:icmp_seq=2 time=5 ms TTL=129&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; 32 bytes from &lt;IP REDACTED&gt;:icmp_seq=3 time=5 ms TTL=129&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; 4 packets transmitted,4 packets received, 0%packet loss. Round-trip (ms) &nbsp;min\/avg\/max = 5\/5\/5&lt;br&gt;&nbsp; &nbsp; Checking AnsoftRSMService availability on machine &lt;IP REDACTED&gt;&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; AnsoftRSMService is alive&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; This machine has multiple network cards. Additional configuration may be required...&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; The IP addresses for this machine are:&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&lt;IP REDACTED&gt;&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&lt;IP REDACTED&gt;&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; AnsoftRSMService is listening at &lt;IP REDACTED&gt; : 32958&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; AnsoftRSMService is configured to allow remote solves&lt;br&gt;&nbsp; &nbsp; Checking list of registered engines on machine &lt;IP REDACTED&gt;&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; enscomengine:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/ENSCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; EXTRACTOR2DCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/EXTRACTOR2DCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; HFSSCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/HFSSCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; ICEPAKCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/ICEPAKCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; MAXWELL2DCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/MAXWELL2DCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; MAXWELLCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/MAXWELLCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; MECHANICALCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/MECHANICALCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; Q3DCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/Q3DCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; RMXPRTCOMENGINE:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/RMXPRTCOMENGINE&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; desktopjob:ElectronicsDesktop2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/desktopjob&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; nexxim:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/nexxim&lt;br&gt;&nbsp; &nbsp; &nbsp; &nbsp; spexporter:2024.2 is registered and available from \/home\/&lt;USER REDACTED&gt;\/AnsysEM\/v242\/Linux64\/spexporter&lt;br&gt;&nbsp; &nbsp; Checking for jobs running registered engines on machine &lt;IP REDACTED&gt;&lt;br&gt;&nbsp; &nbsp; There are no jobs running registered product engines on this machine&lt;br&gt;Testing Completed.&lt;br&gt;Success! All tests successful.&lt;\/p&gt;&lt;p&gt;<\/pre>\n<p>&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;&lt;p&gt;&lt;br&gt;What might the problem be?&lt;\/p&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-391525","topic","type-topic","status-publish","hentry","topic-tag-rsm","topic-tag-rsm-config"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello, I have just installed AnsysEM v242 and rsm on a remote Ubuntu 22.04.4 LTS system.I am running AEDT v231 on a Windows 11, and have configured the remote Ubuntu system as a remote solver. 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