{"id":390973,"date":"2024-10-23T06:49:50","date_gmt":"2024-10-23T06:49:50","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/unable-to-open-workbench\/"},"modified":"2024-10-23T06:49:50","modified_gmt":"2024-10-23T06:49:50","slug":"unable-to-open-workbench","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/unable-to-open-workbench\/","title":{"rendered":"Unable to open workbench"},"content":{"rendered":"<p>&lt;p&gt;Everytime I try to open wokrbench, the program crashes and I receiev the error message below.&nbsp; Any advice on how to fix this?&lt;\/p&gt;&lt;p&gt;An unexpected error has occurred: Root element is missing.&lt;br&gt;System.Xml.XmlException: Root element is missing.&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlTextReaderImpl.Throw(Exception e)&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlTextReaderImpl.ParseDocumentContent()&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlDocument.Load(XmlReader reader)&lt;br&gt;&nbsp; &nbsp;at System.Xml.XmlDocument.Load(String filename)&lt;br&gt;&nbsp; &nbsp;at Ansys.Core.Addins.AddinConfigReader.ReadConfigFile(String file)&lt;br&gt;&nbsp; &nbsp;at Ansys.Core.Addins.AddinConfigReader.ReadConfigFilesFromAddinsConfiguration()&lt;br&gt;&nbsp; &nbsp;at Ans.Program.Runtime.LoadAddins(RuntimeSettings settings)&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-390973","topic","type-topic","status-publish","hentry","topic-tag-workbench"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["473701","16547"],"_bbp_author_ip":["2603:6010:82f0:6c40:f97d:4ee4:554d:49fd"],"_btv_view_count":["1092"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["390973"],"_bbp_forum_id":["27784"],"_bbp_engagement":["16547","473701"],"_bbp_voice_count":["2"],"_bbp_reply_count":["3"],"_bbp_last_reply_id":["391192"],"_bbp_last_active_id":["391192"],"_bbp_last_active_time":["2024-10-24 09:40:46"]},"test":"an187120ohio-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/390973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/390973\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=390973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}