{"id":387883,"date":"2024-10-02T22:32:52","date_gmt":"2024-10-02T22:32:52","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/cannot-open-2024-r2-mechanical-apdl-student-version\/"},"modified":"2024-10-02T22:32:52","modified_gmt":"2024-10-02T22:32:52","slug":"cannot-open-2024-r2-mechanical-apdl-student-version","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/cannot-open-2024-r2-mechanical-apdl-student-version\/","title":{"rendered":"Cannot open 2024 R2 Mechanical APDL student version"},"content":{"rendered":"<p>&lt;p&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/10\/02-10-2024-1727907141-ansys error.png\" alt=\"\" \/>&lt;\/p&gt;&lt;p&gt;I recently had issues with the student version of Ansys on multiple laptops and I encountered the same error on 1 or 2 computers with the standard Ansys install. When I open the software I get the error for a port argument (refer to picture). I also noticed its not just this software, its the entire student package. After reading online and I found the following:&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;1) go into c:\\windows\\system32\\.ansys and change the name of the duplicate file (it also mentioned to look for a duplicate libiomp5&#8230;dll file in multiple locations but could not find that either)&lt;\/p&gt;<\/p>\n<ul>\n<li>went to location but there was no duplicate<\/li>\n<\/ul>\n<p>&lt;p&gt;2) go to logs location indicated in the error and read the details of error&lt;\/p&gt;<\/p>\n<ul>\n<li>went to said location and there were no error logs<\/li>\n<\/ul>\n<p>&lt;p&gt;3) uninstalled and reinstalled&lt;\/p&gt;<\/p>\n<ul>\n<li>same issues<\/li>\n<\/ul>\n<p>&lt;p&gt;4) check computer specs to see if there are issues&lt;\/p&gt;<\/p>\n<ul>\n<li>everything is in range<\/li>\n<\/ul>\n<p>&lt;p&gt;5) did computer updates&lt;\/p&gt;&lt;p&gt;&nbsp;&lt;\/p&gt;&lt;p&gt;anyone have advice since I noticed this seems to be a recuring issues with 2019-current software?&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-387883","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"I recently had issues with the student version of Ansys on multiple laptops and I encountered the same error on 1 or 2 computers with the standard Ansys install. 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