{"id":387270,"date":"2024-09-27T09:33:25","date_gmt":"2024-09-27T09:33:25","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/installation-discovery-2\/"},"modified":"2024-09-27T09:33:25","modified_gmt":"2024-09-27T09:33:25","slug":"installation-discovery-2","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/installation-discovery-2\/","title":{"rendered":"Installation discovery"},"content":{"rendered":"<p>&lt;p&gt;Hello,&lt;br&gt;2 of our customers encountered a problem when installing Discovery. When launching the installation, they received a critical error &lsquo;Instcore.exe&rsquo; or &lsquo;uninst_data.dat&rsquo;.&lt;br&gt;After searching the forum, this problem existed in 2022 and the firewall and antivirus had to be deactivated. We therefore deactivated and reloaded discovery but the problem persists. Do you have any idea where this problem might be coming from?&nbsp;&lt;\/p&gt;&lt;p&gt;regards&lt;\/p&gt;&lt;p&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/09\/27-09-2024-1727429562-2024-09-19_09h46_17.png\" alt=\"\" \/><img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/09\/27-09-2024-1727429585-Capture ansys.PNG\" alt=\"\" \/>&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-387270","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello,2 of our customers encountered a problem when installing Discovery. 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When launching the installation, they received a critical error \\u2018Instcore.exe\\u2019 or \\u2018uninst_data.dat\\u2019.After searching the forum, this problem existed in 2022 and the firewall and antivirus had to be deactivated. We therefore deactivated and reloaded discovery but the problem persists. 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We therefore deactivated and reloaded discovery but the problem persists. 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