{"id":380770,"date":"2024-08-28T03:01:42","date_gmt":"2024-08-28T03:01:42","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/after-installing-ansys-student-i-got-an-error\/"},"modified":"2024-08-28T03:02:42","modified_gmt":"2024-08-28T03:02:42","slug":"after-installing-ansys-student-i-got-an-error","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/after-installing-ansys-student-i-got-an-error\/","title":{"rendered":"After installing Ansys Student, I got an error."},"content":{"rendered":"<p>&lt;p&gt;&lt;p&gt;I downloaded Ansys Student Edition, but I am contacting you because there are some errors.&lt;br&gt;&lt;br&gt;&lt;span style=&#8221;text-decoration: underline;&#8221;&gt;<strong>Below is the error message.<\/strong>&lt;\/span&gt;&lt;\/p&gt;&lt;p&gt;&lt;span style=&#8221;text-decoration: underline; font-size: 18pt;&#8221;&gt;<strong>Unable to retrieve WB usage tracking, no WB usage tracking id supplied.<\/strong>&lt;\/span&gt;&lt;br&gt;&lt;br&gt;&lt;br&gt;<img decoding=\"async\" src=\"https:\/\/innovationspace.ansys.com\/forum\/wp-content\/uploads\/sites\/2\/2024\/08\/28-08-2024-1724814159-mceclip0.png\" \/>I tried to receive the file installation path directly to the C drive, and I created a separate English folder in C to create a path so that I can receive administrator rights, but the error message continues to appear.&lt;br&gt;&lt;br&gt;In addition, it seems to be related to the license issue, so I tried all the license-related solutions shared online, but it was not resolved.&lt;br&gt;&lt;br&gt;Here are the methods I tried.&lt;br&gt;&lt;br&gt;1. Change the file path (Of course, I confirmed that all the names in the path were in English.)&lt;br&gt;&lt;br&gt;2. Change the regional language of the workbench to English-&gt;German-&gt;English and reboot&lt;br&gt;&lt;br&gt;3. Modify the Korean language pack&lt;br&gt;&lt;br&gt;4. Close all Ansys-related programs running in the task manager and reboot&lt;br&gt;&lt;br&gt;I tried all four methods above, but it was not resolved.&lt;br&gt;&lt;br&gt;Please refer to the pictures I sent and let me know the solution.&lt;\/p&gt;&lt;\/p&gt;<\/p>\n","protected":false},"template":"","class_list":["post-380770","topic","type-topic","status-publish","hentry","topic-tag-anysys-licences-1","topic-tag-error","topic-tag-workbench"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["448249","68381","449323"],"_bbp_author_ip":["39.121.165.19"],"_btv_view_count":["1073"],"_bbp_topic_status":["unanswered"],"_edit_last":["448249"],"_bbp_revision_log":["a:1:{i:380771;a:2:{s:6:\"author\";i:448249;s:6:\"reason\";s:0:\"\";}}"],"_bbp_topic_id":["380770"],"_bbp_forum_id":["27784"],"_bbp_engagement":["68381","448249"],"_bbp_voice_count":["2"],"_bbp_reply_count":["1"],"_bbp_reply_count_hidden":["1"],"_bbp_last_reply_id":["381039"],"_bbp_last_active_id":["381039"],"_bbp_last_active_time":["2024-08-29 12:23:39"],"_bbp_notification_enabled":["494886","494886"]},"test":"21900032handong-ac-kr"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/380770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/380770\/revisions"}],"predecessor-version":[{"id":380771,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/380770\/revisions\/380771"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=380770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}