{"id":377809,"date":"2024-08-09T14:12:24","date_gmt":"2024-08-09T14:12:24","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/upgrade-ansys-license-manager-from-release-2022-r1-to-2024-r2-fails\/"},"modified":"2024-08-09T14:12:24","modified_gmt":"2024-08-09T14:12:24","slug":"upgrade-ansys-license-manager-from-release-2022-r1-to-2024-r2-fails","status":"publish","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/upgrade-ansys-license-manager-from-release-2022-r1-to-2024-r2-fails\/","title":{"rendered":"Upgrade Ansys License Manager from Release 2022 R1 to 2024 R2 Fails."},"content":{"rendered":"<p>The upgrade purports to be successful, but the resulting web page is dead. The frames are there, but none of the active fields have content, there is no Start\/Stop button. The server continues running the old daemon and clients can check out licenses, but the managment interface is blank.&nbsp;<\/p>\n<p>I manually shut down all Ansys related services before the upgrade, and even deleted them to make sure they were not running. OS is Windows Server 2019.<\/p>\n<p>The server is a VM, so I restored snapshots after each upgrade attempt, getting me back to normal operation. But, my users can&#8217;t access 2024 versions of Ansys until I get the vendor daemon upgraded.&nbsp;<\/p>\n<p>Thanks for any help,<br \/>Warren Richardson,&nbsp;<br \/>National Radio Astronomy Observatory CIS<\/p>\n","protected":false},"template":"","class_list":["post-377809","topic","type-topic","status-publish","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["442245","17373"],"_bbp_author_ip":["192.131.232.128"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["616"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["377809"],"_bbp_forum_id":["27796"],"_bbp_engagement":["17373","442245"],"_bbp_voice_count":["2"],"_bbp_reply_count":["1"],"_bbp_last_reply_id":["379790"],"_bbp_last_active_id":["379790"],"_bbp_last_active_time":["2024-08-22 10:00:11"]},"test":"wrichardnrao-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/377809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/377809\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=377809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}