{"id":373248,"date":"2024-07-23T13:29:51","date_gmt":"2024-07-23T13:29:51","guid":{"rendered":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/license-issues-with-newest-2024-r2-version\/"},"modified":"2024-07-23T13:29:51","modified_gmt":"2024-07-23T13:29:51","slug":"license-issues-with-newest-2024-r2-version","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/license-issues-with-newest-2024-r2-version\/","title":{"rendered":"License issues with newest 2024 R2 Version"},"content":{"rendered":"
Hello, <\/p>\n
After updating my ansys lumerical version from 2024 R1.3 to 2024 R2 I’ve started getting license issues when I save many jobs to the job queue an then run runjobs<\/em>. About 20% of them fail with the following error:<\/p>\n
System error: 10054 “An existing connection was forcibly closed by the remote host.<\/em><\/div>\n
“.<\/em><\/div>\n
<\/div>\n
Error: Failed to checkout feature ‘lum_fdtd_solve'<br>System error: 10054 “An existing connection was forcibly closed by the remote host.<\/em><\/div>\n
<br>”.<br><br>Would you like to reconfigure your license settings?, Response: No<\/em><\/div>\n
License error: Failed to checkout feature ‘lum_fdtd_solve’<\/em><\/div>\n
System error: 10054 “An existing connection was forcibly closed by the remote host.<\/em><\/div>\n
“.<\/em><\/div>\n
<\/div>\n
Error: there was a failure with the license. Process number: 0 had this error<\/em><\/div>\n
<\/div>\n
The license for lumerical is hosted on a server if that makes any difference. Additionally, this is an error that only occurs with 2024 R2. I can still run 2024 R1.3 without any license failures. <\/div>\n
I was wondering if anyone else is having this issue or if there is a way to solve this.<\/div>\n