{"id":36894,"date":"2019-08-01T09:35:53","date_gmt":"2019-08-01T09:35:53","guid":{"rendered":"\/forum\/forums\/topic\/errors-when-opening-module-ansyswb-from-workbench\/"},"modified":"2019-08-01T09:35:53","modified_gmt":"2019-08-01T09:35:53","slug":"errors-when-opening-module-ansyswb-from-workbench","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/errors-when-opening-module-ansyswb-from-workbench\/","title":{"rendered":"Errors when opening module AnsysWB from Workbench"},"content":{"rendered":"<p>Hi,<\/p>\n<p><\/p>\n<p>I am using the ANSYS Student 2019 R2. The installation was easy, but I&#8217;ve got some problems when trying to open module AnsysWB from Workbench, the app did not responded when the Usage Tips appeared, as you can see in the video I attached (https:\/\/photos.app.goo.gl\/dPEJ9857NrR4umWj6) (sorry if it&#8217;s long, I just want to show all the process, you may want to skip several times).<\/p>\n<p><\/p>\n<p>Another time, the error was: &#8221;&nbsp;Mechanical failed to open the database: The Mechanical editor does not have a valid license. Please refer the following directory for more information: C:Users[UserName]AppDataLocalTemp.ansys&#8221;.<\/p>\n<p><\/p>\n<p>I tried to reinstall many times, looked for solutions on the internet, even reset the PC but the error still exists.&nbsp;<\/p>\n<p><\/p>\n<p>This is my system information.&nbsp;<img decoding=\"async\" src=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/attachments\/df40ad6c-af96-4932-9d15-aa9c009147c1\/3c79a68c-486f-4181-a61f-aa9c0099d325_annotation-2019-08-01-161725.jpg?width=690&amp;upscale=false\" alt=\"SystemInfo_1\"><img decoding=\"async\" src=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/attachments\/df40ad6c-af96-4932-9d15-aa9c009147c1\/dce82c85-6db6-410e-b9d5-aa9c0099e5af_annotation-2019-08-01-161812.jpg?width=690&amp;upscale=false\" alt=\"SystemInfo_2\"><\/p>\n<p><\/p>\n<p>What can I do to solve this?<\/p>\n<p><\/p>\n<p>Thank you.<\/p>\n","protected":false},"template":"","class_list":["post-36894","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["9069"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":[null],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0","0"],"_btv_view_count":["1396"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["36894"],"_bbp_forum_id":["27796"],"_bbp_engagement":["739","157480","167268"],"_bbp_voice_count":["3"],"_bbp_reply_count":["8"],"_bbp_last_reply_id":["144992"],"_bbp_last_active_id":["144992"],"_bbp_last_active_time":["2021-03-05 10:22:32"]},"test":"thanhph111"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/36894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/36894\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=36894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}