


{"id":363707,"date":"2024-04-23T12:33:01","date_gmt":"2024-04-23T12:33:01","guid":{"rendered":"\/forum\/forums\/topic\/installing-rsm-client-on-windows-laptop-to-submit-jobs-to-cyclecloud-hpc\/"},"modified":"2024-04-23T12:33:01","modified_gmt":"2024-04-23T12:33:01","slug":"installing-rsm-client-on-windows-laptop-to-submit-jobs-to-cyclecloud-hpc","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/installing-rsm-client-on-windows-laptop-to-submit-jobs-to-cyclecloud-hpc\/","title":{"rendered":"Installing RSM Client on Windows Laptop to submit jobs to CycleCloud HPC"},"content":{"rendered":"<p class=\"MsoNormal\">Hi guys,<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Here at University of Bath we have an Azure Cluster (Nimbus) with Ansys vs 231 232<\/p>\n<p class=\"MsoNormal\">We have been asked to be able to submit jobs from a Windows Laptop after the user installed the Ansys Client RSM.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Upon attempting to connect we got the error (in attached)<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">We would need help in troubleshooting the error:<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\"><img decoding=\"async\" title=\"Error message on using RSM Client\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713875524-image.png\" alt=\"\"><\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Could it be &#8230;.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">1) Port\/Firewall<\/p>\n<p class=\"MsoNormal\">2) Issues with versions of Ansys<\/p>\n<p class=\"MsoNormal\">3) Ansys server RSM not set properly on the HPC<\/p>\n<p class=\"MsoNormal\">4) Ansys client RSM not set properly<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Please advice<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\">Kind Regards<\/p>\n<p class=\"MsoNormal\">Dr Roberto Scipioni<\/p>\n<p class=\"MsoNormal\">University of Bath, UK<\/p>\n","protected":false},"template":"","class_list":["post-363707","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["80991","2250","350169"],"_bbp_author_ip":["23.206.193.146"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["1943"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["363707"],"_bbp_forum_id":["27796"],"_bbp_engagement":["2250","80991"],"_bbp_voice_count":["2"],"_bbp_reply_count":["66"],"_bbp_reply_count_hidden":["2"],"_bbp_last_reply_id":["369614"],"_bbp_last_active_id":["369614"],"_bbp_last_active_time":["2024-06-03 15:12:00"]},"test":"rs3198bath-ac-uk"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/363707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/363707\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=363707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}