{"id":363631,"date":"2024-04-23T01:59:26","date_gmt":"2024-04-23T01:59:26","guid":{"rendered":"\/forum\/forums\/topic\/where-to-download-software\/"},"modified":"2024-04-26T11:32:16","modified_gmt":"2024-04-26T11:32:16","slug":"where-to-download-software","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/","title":{"rendered":"Where to download software ?"},"content":{"rendered":"<p>Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied with the message from screen shot below. Urgently looking for help downloading and installing the software, as my entitlement expires on May 2nd (!). It was meant for me to try the software to see if it works for my thesis research, before purchasing a license&#8230;.<img decoding=\"async\" title=\"download center error msg\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713837412-image003.png\" alt=\"\"><\/p>\n","protected":false},"template":"","class_list":["post-363631","topic","type-topic","status-closed","hentry","topic-tag-download","topic-tag-installation"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Where to download software ? | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713837412-image003.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713837412-image003.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-04-23T01:59:26+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2024-04-26T11:32:16+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Where to download software ? | Ansys Learning Forum\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713837412-image003.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/where-to-download-software\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/#listItem\",\"name\":\"installation\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/#listItem\",\"position\":3,\"name\":\"installation\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/where-to-download-software\\\/#listItem\",\"name\":\"Where to download software ?\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/where-to-download-software\\\/#listItem\",\"position\":4,\"name\":\"Where to download software ?\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/#listItem\",\"name\":\"installation\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#organization\",\"name\":\"Ansys Learning Forum\",\"description\":\"Ansys Innovation Space\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/where-to-download-software\\\/#webpage\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/where-to-download-software\\\/\",\"name\":\"Where to download software ? | Ansys Learning Forum\",\"description\":\"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/where-to-download-software\\\/#breadcrumblist\"},\"datePublished\":\"2024-04-23T01:59:26+00:00\",\"dateModified\":\"2024-04-26T11:32:16+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#website\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/\",\"name\":\"Ansys Learning Forum\",\"description\":\"Ansys Innovation Space\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Where to download software ? | Ansys Learning Forum","description":"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied","canonical_url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum#listItem","position":1,"name":"Home","item":"https:\/\/innovationspace.ansys.com\/forum","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","position":2,"name":"Topics","item":"https:\/\/innovationspace.ansys.com\/forum\/topics\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/#listItem","name":"installation"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/#listItem","position":3,"name":"installation","item":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/#listItem","name":"Where to download software ?"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/#listItem","position":4,"name":"Where to download software ?","previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/#listItem","name":"installation"}}]},{"@type":"Organization","@id":"https:\/\/innovationspace.ansys.com\/forum\/#organization","name":"Ansys Learning Forum","description":"Ansys Innovation Space","url":"https:\/\/innovationspace.ansys.com\/forum\/"},{"@type":"WebPage","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/#webpage","url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/","name":"Where to download software ? | Ansys Learning Forum","description":"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/innovationspace.ansys.com\/forum\/#website"},"breadcrumb":{"@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/#breadcrumblist"},"datePublished":"2024-04-23T01:59:26+00:00","dateModified":"2024-04-26T11:32:16+00:00"},{"@type":"WebSite","@id":"https:\/\/innovationspace.ansys.com\/forum\/#website","url":"https:\/\/innovationspace.ansys.com\/forum\/","name":"Ansys Learning Forum","description":"Ansys Innovation Space","inLanguage":"en-US","publisher":{"@id":"https:\/\/innovationspace.ansys.com\/forum\/#organization"}}]},"og:locale":"en_US","og:site_name":"Ansys Learning Forum | Ansys Innovation Space","og:type":"article","og:title":"Where to download software ? | Ansys Learning Forum","og:description":"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied","og:url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/","og:image":"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713837412-image003.png","og:image:secure_url":"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713837412-image003.png","article:published_time":"2024-04-23T01:59:26+00:00","article:modified_time":"2024-04-26T11:32:16+00:00","twitter:card":"summary_large_image","twitter:title":"Where to download software ? | Ansys Learning Forum","twitter:description":"Hello. I have an entitlement through my university. I was able to activate the entitlement and download the license file. But now I am unable to actually download the products. All instructions I can find are pointing me to the download center in the customer portal. However, when trying to access, I am being denied","twitter:image":"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/2024\/04\/23-04-2024-1713837412-image003.png"},"aioseo_meta_data":{"post_id":"363631","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"content","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":true,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"limit_modified_date":false,"created":"2024-10-28 16:45:47","updated":"2024-10-28 16:45:47","ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\/topics\/\" title=\"Topics\">Topics<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/\" title=\"installation\">installation<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tWhere to download software ?\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/innovationspace.ansys.com\/forum"},{"label":"Topics","link":"https:\/\/innovationspace.ansys.com\/forum\/topics\/"},{"label":"installation","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/"},{"label":"Where to download software ?","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/where-to-download-software\/"}],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["76136","199","343725"],"_bbp_author_ip":["23.52.43.88"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["1405"],"_bbp_topic_status":["answered"],"_bbp_topic_id":["363631"],"_bbp_forum_id":["27796"],"_bbp_engagement":["199","76136"],"_bbp_voice_count":["2"],"_bbp_reply_count_hidden":["1"],"_bbp_last_reply_id":["364381"],"_bbp_last_active_id":["364381"],"_bbp_last_active_time":["2024-04-26 11:31:56"]},"test":"b915f170bcd94e14eaf35f6812a2eb7400e8cd4e"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/363631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":1,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/363631\/revisions"}],"predecessor-version":[{"id":364382,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/363631\/revisions\/364382"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=363631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}