{"id":36012,"date":"2019-06-17T18:21:30","date_gmt":"2019-06-17T18:21:30","guid":{"rendered":"\/forum\/forums\/topic\/installing-the-new-version-of-license-manager\/"},"modified":"2019-06-17T18:21:30","modified_gmt":"2019-06-17T18:21:30","slug":"installing-the-new-version-of-license-manager","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/installing-the-new-version-of-license-manager\/","title":{"rendered":"Installing the new version of License Manager"},"content":{"rendered":"<p>We have been using an old version (v 11) of License Manager on our Linux server for many years.&nbsp; We just renewed our license and tried installing version 19.2 of the License Manager. Upon installation, we get the following error and cannot open the license manager:<\/p>\n<p>\nProblems were encountered running the licensing configuration.<span class=\"Apple-converted-space\">&nbsp;<\/span><br \/>\nUpdating \/home\/ansys_inc\/shared_files\/licensing\/init_ansysli &#8230;<span class=\"Apple-converted-space\"><br \/><\/span><br \/>\n&nbsp;<\/p>\n<p>We tried installing the new LM in the same directory as the old one. Do we have to uninstall the old license manager first?&nbsp; I would appreciate any help to resolve this issue.<\/p>\n","protected":false},"template":"","class_list":["post-36012","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["8184"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":[null],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0","0"],"_btv_view_count":["5574"],"_bbp_subscription":["240802"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["36012"],"_bbp_forum_id":["27796"],"_bbp_engagement":["197","53347","157480"],"_bbp_voice_count":["3"],"_bbp_reply_count":["29"],"_bbp_last_reply_id":["89035"],"_bbp_last_active_id":["89035"],"_bbp_last_active_time":["2019-07-09 14:21:50"]},"test":"aliborhan"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/36012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/36012\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=36012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}