{"id":356577,"date":"2024-03-12T09:53:13","date_gmt":"2024-03-12T09:53:13","guid":{"rendered":"\/forum\/forums\/topic\/receiving-license-error-could-not-connect-to-after-updating-to-fdtd-v241\/"},"modified":"2024-03-12T09:53:13","modified_gmt":"2024-03-12T09:53:13","slug":"receiving-license-error-could-not-connect-to-after-updating-to-fdtd-v241","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/receiving-license-error-could-not-connect-to-after-updating-to-fdtd-v241\/","title":{"rendered":"Receiving &#8220;License error: Could not connect to~&#8221; after updating to FDTD v241"},"content":{"rendered":"<p>Hello.<\/p>\n<p>I&#8217;ve recently updated Lumerical FDTD in my lab&#8217;s cluster.<\/p>\n<p>After updating FDTD (v211 -&gt; v241), our nodes fails to connect to license server when running jobs (floating license).<\/p>\n<p>&nbsp;<\/p>\n<p>(error message below)<\/p>\n<p>node1(process 0): License error: Could not connect to Ansys license server specified at&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>This only happens to every node when I submit the job to the cluster through HPC cluster manager.<\/p>\n<p>The job immediately fails (like 1s after submitting) showing the error message above.<\/p>\n<p>&nbsp;<\/p>\n<p>However, no error occurs when I open the FDTD GUI in the head node or individual nodes.<\/p>\n<p>I&#8217;ve checked the licensing host and firewall rules but couldn&#8217;t find the solution.<\/p>\n","protected":false},"template":"","class_list":["post-356577","topic","type-topic","status-closed","hentry","topic-tag-buglicensingerror-1"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["73540","68381","4274"],"_bbp_author_ip":["23.206.193.59"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["189"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["356577"],"_bbp_forum_id":["27796"],"_bbp_engagement":["4274","68381","73540"],"_bbp_voice_count":["3"],"_bbp_reply_count":["4"],"_bbp_last_reply_id":["357321"],"_bbp_last_active_id":["357321"],"_bbp_last_active_time":["2024-03-15 16:12:55"]},"test":"j_hykaist-ac-kr"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/356577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/356577\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=356577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}