{"id":355189,"date":"2024-03-04T15:01:50","date_gmt":"2024-03-04T15:01:50","guid":{"rendered":"\/forum\/forums\/topic\/investigating-issue-where-some-disconnected-elastic-sessions-were-overcharged\/"},"modified":"2024-03-04T15:01:50","modified_gmt":"2024-03-04T15:01:50","slug":"investigating-issue-where-some-disconnected-elastic-sessions-were-overcharged","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/investigating-issue-where-some-disconnected-elastic-sessions-were-overcharged\/","title":{"rendered":"Investigating issue where some disconnected Elastic sessions were overcharged"},"content":{"rendered":"<p>Some sessions finished in February were not correctly marked as disconnected. Customers would observe a sudden significant charge for affected sessions around 1 March, well after the session was finished. These accounts will see unexpected consumption of Elastic credits. We are diagnosing the issue, and we will revert any session overcharge.<\/p>\n","protected":false},"template":"","class_list":["post-355189","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["7222","70756"],"_bbp_author_ip":["23.52.43.81"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["377"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["355189"],"_bbp_forum_id":["27796"],"_bbp_engagement":["7222"],"_bbp_voice_count":["1"],"_bbp_reply_count":["1"],"_bbp_reply_count_hidden":["1"],"_bbp_last_reply_id":["355497"],"_bbp_last_active_id":["355497"],"_bbp_last_active_time":["2024-03-05 22:46:37"]},"test":"sdel"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/355189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/355189\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=355189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}