{"id":315315,"date":"2023-11-07T18:57:22","date_gmt":"2023-11-07T18:57:22","guid":{"rendered":"\/forum\/forums\/topic\/unable-to-download-license-file\/"},"modified":"2023-11-07T18:57:22","modified_gmt":"2023-11-07T18:57:22","slug":"unable-to-download-license-file","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/unable-to-download-license-file\/","title":{"rendered":"Unable to download license file"},"content":{"rendered":"<p>My Ansys Licensing Portal has recently been updated with new entitlements, but I am encountering an issue when accessing my account on the licensing portal. The message in the image below is displayed when I access my account.&nbsp; How can I get my license file for the zemax installation?<img decoding=\"async\" title=\"Licensing Portal\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2023\/11\/07-11-2023-1699383333-ansysportal.PNG\" alt=\"\">).&nbsp;<\/p>\n","protected":false},"template":"","class_list":["post-315315","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["41200","16547"],"_bbp_author_ip":["23.218.248.135"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["203"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["315315"],"_bbp_forum_id":["27784"],"_bbp_engagement":["16547","41200"],"_bbp_voice_count":["2"],"_bbp_reply_count":["1"],"_bbp_last_reply_id":["315462"],"_bbp_last_active_id":["315462"],"_bbp_last_active_time":["2023-11-08 11:49:17"]},"test":"ssemwalmun-ca"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/315315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/315315\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=315315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}