{"id":31032,"date":"2018-10-21T17:23:52","date_gmt":"2018-10-21T17:23:52","guid":{"rendered":"\/forum\/forums\/topic\/installation-problem-in-ansys-student-19-2\/"},"modified":"2018-10-21T17:23:52","modified_gmt":"2018-10-21T17:23:52","slug":"installation-problem-in-ansys-student-19-2","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/installation-problem-in-ansys-student-19-2\/","title":{"rendered":"Installation problem in ANSYS Student 19.2"},"content":{"rendered":"<p>Hello,<\/p>\n<p><\/p>\n<p>This is the first time I installed the product&nbsp;ANSYS Student 19.2, and I have some problems make me crazy!<\/p>\n<p><\/p>\n<p>I follow the same step in this video, but I still can&#8217;t find my Workbench to start my ANSYS.&nbsp; ===&gt;&nbsp; &nbsp;https:\/\/www.youtube.com\/watch?v=lXdgNsWmlNg&amp;t=17s<\/p>\n<p><\/p>\n<p>My laptop is using Win10:<\/p>\n<p><\/p>\n<p>1. I can&#8217;t find the file of ANSYS and Workbench in the window start menu, so how should I open the product ?<\/p>\n<p><\/p>\n<p>2. I find there is a &#8220;install.err&#8221; file under C:Program FilesANSYS IncANSYS Student,<\/p>\n<p><\/p>\n<p>&nbsp; &nbsp; but the installer(where I click the setup button) said that it was install completed.&nbsp;<\/p>\n<p><\/p>\n<p>What&#8217;s going on? I have no idea&#8230;.&nbsp; I spend almost 5 hours handling this problem, and I need to complete my homework next week, OMG !!<\/p>\n<p><\/p>\n<p>Somebody helps me, please!!!<\/p>\n<p><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/attachments\/1f9d814d-bf1e-4896-9810-a98001133bfd\/fa656f2e-dba9-4009-9705-a980011bb0d0_install.err--file.jpg?width=690&amp;upscale=false\" alt=\"The \"><img decoding=\"async\" src=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/attachments\/1f9d814d-bf1e-4896-9810-a98001133bfd\/9ca50c40-cf63-4dfb-b113-a980011e9a38_install-with-error-but-completed.jpg?width=690&amp;upscale=false\" alt=\"Install with error but completed ?\"><img decoding=\"async\" src=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/attachments\/1f9d814d-bf1e-4896-9810-a98001133bfd\/0b5c8b69-297f-419f-b05a-a980011af4d6_i-can't-find-workbench-in-the-start-menu..jpg?width=690&amp;upscale=false\" alt=\"I can't find Workbench in the start menu.\"><\/p>\n","protected":false},"template":"","class_list":["post-31032","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["3204"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":[null],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0","0","0","0","0"],"_btv_view_count":["3850"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["31032"],"_bbp_forum_id":["27796"],"_bbp_engagement":["62","240","68381","157443","159733","185311"],"_bbp_voice_count":["6"],"_bbp_reply_count":["7"],"_bbp_last_reply_id":["139938"],"_bbp_last_active_id":["139938"],"_bbp_last_active_time":["2021-01-25 14:42:28"]},"test":"eric-tsai"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/31032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/31032\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=31032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}