{"id":305221,"date":"2023-09-06T22:56:00","date_gmt":"2023-09-06T22:56:00","guid":{"rendered":"\/forum\/forums\/topic\/procedure-for-license-retrieval\/"},"modified":"2023-09-06T22:56:00","modified_gmt":"2023-09-06T22:56:00","slug":"procedure-for-license-retrieval","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/procedure-for-license-retrieval\/","title":{"rendered":"Procedure for license retrieval"},"content":{"rendered":"<p>We had purchased the license for Lumerical FDTD a few months back under the name of my PhD advisor.<br \/>However, we lost the all license details since the student who was in correspondance has since graduated with his email account not being active anymore. As a result we have no way of installing it on our system despite having purchased the license.<\/p>\n<p>Could your team please help is in retrieving the license? Thanks.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"template":"","class_list":["post-305221","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"We had purchased the license for Lumerical FDTD a few months back under the name of my PhD advisor.However, we lost the all license details since the student who was in correspondance has since graduated with his email account not being active anymore. As a result we have no way of installing it on our\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/procedure-for-license-retrieval\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Procedure for license retrieval | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"We had purchased the license for Lumerical FDTD a few months back under the name of my PhD advisor.However, we lost the all license details since the student who was in correspondance has since graduated with his email account not being active anymore. 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