{"id":30422,"date":"2018-09-14T20:04:35","date_gmt":"2018-09-14T20:04:35","guid":{"rendered":"\/forum\/forums\/topic\/19-1-error-message-when-opening-workbench\/"},"modified":"2023-09-27T14:32:53","modified_gmt":"2023-09-27T14:32:53","slug":"19-1-error-message-when-opening-workbench","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/19-1-error-message-when-opening-workbench\/","title":{"rendered":"19.1 &#8211; Error message when opening Workbench"},"content":{"rendered":"<p>Hi there,<\/p>\n<p><\/p>\n<p>I am currently trying to run the 19.1 version, the installation appeared successful with no message errors, everything done with admin. rights.<\/p>\n<p><\/p>\n<p>However, when I open the Workbench, the following message appears :<\/p>\n<p><\/p>\n<p>&#8220;System.IO.FileNotFoundException: Could not load file or assembly &#8216;Ans.Addins.Infrastructure, Version=19.1.0.0, Culture=neutral, PublicKeyToken=null&#8217; or one of its dependencies. The system cannot find the file specified.<br \/>&nbsp;&nbsp; at ACP.Addin.Load(AddinLoadContext context)<br \/>&nbsp;&nbsp; at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)<br \/>&nbsp;&nbsp; at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)&#8221;<\/p>\n<p><\/p>\n<p>Nothing is loaded in the toolbox.<\/p>\n<p><\/p>\n<p>What could be the problem, this has me stumped (I have deleted all the file and re-installed the software) ?<\/p>\n<p><\/p>\n<p>Thanks<\/p>\n<p><\/p>\n<p>Erik<\/p>\n<p><\/p>\n<p>&nbsp;<\/p>\n<p><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"template":"","class_list":["post-30422","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["2592"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":[null],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0","0","0","0","0"],"_btv_view_count":["3585"],"_bbp_subscription":["237074","158833","27466","294402"],"_edit_lock":["1660060062:76739"],"_oembed_c822264abd3f7a36c88ddff061b1c80b":["{{unknown}}"],"_bbp_status":["publish"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["30422"],"_bbp_forum_id":["27784"],"_bbp_engagement":["199","27466","157480","158833","158965","159604","166569","166658","169764","239610","254731"],"_bbp_voice_count":["11"],"_bbp_reply_count":["29"],"_bbp_reply_count_hidden":["1"],"_bbp_last_reply_id":["307998"],"_bbp_last_active_id":["307998"],"_bbp_last_active_time":["2023-09-22 02:18:19"]},"test":"erik-chisholm"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/30422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/30422\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=30422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}