{"id":299655,"date":"2022-12-16T10:15:28","date_gmt":"2022-12-16T10:15:28","guid":{"rendered":"\/forum\/forums\/topic\/license-error-16\/"},"modified":"2023-05-25T08:04:08","modified_gmt":"2023-05-25T08:04:08","slug":"license-error-16","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/license-error-16\/","title":{"rendered":"License error"},"content":{"rendered":"<p>Hello&nbsp;&nbsp;<span class=\"mention\" data-href=\"\/profile\/m2293v\" role=\"button\">Charudatta Bandgar<\/span><\/p>\n<p>I have a customer who has renewed the license, every time he now closes SpaceClaim he gives him the error that the license is not valid, how can I fix it?<br \/> We have already tried in other PCs and the error is the same.<br \/> Send files and videos privately<\/p>\n<p>&nbsp;<\/p>\n<p>2022\/12\/06 10:39:19 &#8230;WARNING: Because no license files were found in the following location, the &#8216;ANSYS, Inc. License Manager&#8217; service was not able to be started.<br \/> C:\\Program Files\\ANSYS Inc\\Shared Files\\Licensing\\license_files<br \/> The ANSYS License Management Center&#8217;s &#8216;Add a License File&#8217; link should be used to install license files and to start the ANSYS, Inc. License Manager.<br \/> This can be accessed through the &#8216;ANSYS, Inc. License Manager &#8211;&gt; ANSYS License Management Center&#8217; item in the Windows Start menu\/Apps page.<\/p>\n<p>Regards<\/p>\n","protected":false},"template":"","class_list":["post-299655","topic","type-topic","status-closed","hentry","topic-tag-ansys-discovery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello Charudatta Bandgar I have a customer who has renewed the license, every time he now closes SpaceClaim he gives him the error that the license is not valid, how can I fix it? 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