


{"id":299331,"date":"2023-02-02T07:16:08","date_gmt":"2023-02-02T07:16:08","guid":{"rendered":"\/forum\/forums\/topic\/spaceclaim-2021r2-installation-failure\/"},"modified":"2023-05-24T07:13:52","modified_gmt":"2023-05-24T07:13:52","slug":"spaceclaim-2021r2-installation-failure","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/spaceclaim-2021r2-installation-failure\/","title":{"rendered":"SpaceClaim 2021R2 installation failure"},"content":{"rendered":"<p>Hello,<\/p>\n<p>could you please advise me why I can&#8217;t install SC2021R2 successfully? The installation eventually takes place, but the product cannot be licensed, probably the licensing folder is missing.<\/p>\n<p>SC 2023R1 can be installed and licensed, but unfortunately the customer is not eligible for a higher version with his license.<\/p>\n<p>&nbsp;<\/p>\n<p>I also tried to license via command line, but unfortunately I don&#8217;t have the correct path to the ansysls_client.exe file.<\/p>\n<p>&nbsp;<\/p>\n<p>The software has been downloaded from your archive.<\/p>\n<p>The log file is attached.<\/p>\n<p>&nbsp;<\/p>\n<p>Thank you.<\/p>\n<p>Regards,<\/p>\n<p>Lukas<\/p>\n<div class=\"attachment\">\n<span class=\"info\"> &#x1F6C8;<\/span><br \/>\n<b>This post originally contained file attachments which have been removed in compliance with the updated <a href=\"https:\/\/www.ansys.com\/legal\/terms-and-conditions\">Ansys Learning Forum Terms &#038; Conditions<\/a><\/b>\n<\/div>\n","protected":false},"template":"","class_list":["post-299331","topic","type-topic","status-closed","hentry","topic-tag-installation"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Hello, could you please advise me why I can&#039;t install SC2021R2 successfully? The installation eventually takes place, but the product cannot be licensed, probably the licensing folder is missing. SC 2023R1 can be installed and licensed, but unfortunately the customer is not eligible for a higher version with his license. I also tried to\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/spaceclaim-2021r2-installation-failure\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"SpaceClaim 2021R2 installation failure | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"Hello, could you please advise me why I can&#039;t install SC2021R2 successfully? The installation eventually takes place, but the product cannot be licensed, probably the licensing folder is missing. 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