{"id":298061,"date":"2023-08-03T19:47:22","date_gmt":"2023-08-03T19:47:22","guid":{"rendered":"\/forum\/forums\/topic\/opticstudio-error-1-licenses-unsupported-by-licensed-server\/"},"modified":"2023-08-03T19:47:22","modified_gmt":"2023-08-03T19:47:22","slug":"opticstudio-error-1-licenses-unsupported-by-licensed-server","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/opticstudio-error-1-licenses-unsupported-by-licensed-server\/","title":{"rendered":"OpticStudio Error: 1 licenses, unsupported by licensed server"},"content":{"rendered":"<p>I was having trouble getting OpticStudio to recognize my recently acquired 3 month license, and kept getting an error that read &#8220;One or more Ansys Zemax products were detected, however the license is expired or unable to be used&#8221;. Under the Optics Launcher, I was evaluated for a 1 month lease of OpticStudio, and a file called license.lic was generated. Within this file, I was instructed to copy and paste its contents into the existing license file. This new file contained increments for zos_level1, level2, and level3, however I did not notice that my original license file had these increments already present. Upon reuploading this licence into the license manager, I tried rerunning OpticStudio again but am now told that all licenses are currently being used. When I checked the FlexNet Publisher&#8217;s &#8216;features in use&#8217; section, I noticed that it says &#8220;Users of zos_level1: &nbsp;(Error: 1 licenses, unsupported by licensed server)&#8221; for the three zos_level entries. I tried a fresh reinstall of everything and reuploaded the original license file, but the license manager seems to have a memory of the modified file, seen within the ansyslmd.lic file under &#8220;View FlexNet Licenses&#8221; in the license manager, and OpticStudio keeps giving me these errors when trying to run it.<\/p>\n","protected":false},"template":"","class_list":["post-298061","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["290829","16547","28439"],"_bbp_author_ip":["23.206.193.146"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["6869"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["298061"],"_bbp_forum_id":["27796"],"_bbp_engagement":["16547","28439","290829"],"_bbp_voice_count":["3"],"_bbp_reply_count":["30"],"_bbp_last_reply_id":["310386"],"_bbp_last_active_id":["310386"],"_bbp_last_active_time":["2023-10-06 13:18:22"]},"test":"edwinfernando-cruzaguirreuiowa-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/298061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/298061\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=298061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}