{"id":292731,"date":"2023-07-12T10:17:10","date_gmt":"2023-07-12T10:17:10","guid":{"rendered":"\/forum\/forums\/topic\/how-do-i-install-and-license-fluids-and-structures\/"},"modified":"2023-07-12T10:21:30","modified_gmt":"2023-07-12T10:21:30","slug":"how-do-i-install-and-license-fluids-and-structures","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/how-do-i-install-and-license-fluids-and-structures\/","title":{"rendered":"How do I install and license Fluids and Structures on Linux?"},"content":{"rendered":"

Hello, <\/p>\n

I’m trying to install the “Fluids and Structures” Linux-package (Current Release – 2023 R1) on CentOS 7. I downloaded the .tgz archive (FLUIDSTRUCTURES_2023R1_LINX64.tgz<\/em>) from the “Downloads” section of the customer portal. On my CentOS 7 machine, I unpacked the archive and ran sudo .\/INSTALL -silent<\/em>. The installaion completed with some errors that were saved in \/usr\/ansys_inc<\/em>. Here are the contents of my install.err<\/em>, install_licconfig.log<\/em> and install.log<\/em> files: <\/p>\n

install.err: 
<\/em><\/p>\n

Ansys installation: Wed Jul 12 05:39:38 2023
Revision: 2023 R1<\/p>\n

   mwcleanup: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
   regedit: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
   \/usr\/ansys_inc\/v231\/aisol\/.workbench: line 228: 13490 Segmentation fault      “\/usr\/ansys_inc\/v231\/aisol\/CommonFiles\/linx64\/readerhostu.exe” “-RegServer” “-B”
   \/usr\/ansys_inc\/v231\/aisol\/CommonFiles\/linx64\/wbscriptu.exe: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libans.common.controlsu.so failed
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libans.graphics.controlsu.so failed
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libans.graphics.graphutilityu.so failed
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libans.cadint.configmgrcom.so failed
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libans.cadint.pluginfemcom.so failed
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libans.cadint.pmexportercom.so failed
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libfepsexportcom.so failed
   \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: \/usr\/ansys_inc\/v231\/aisol\/.workbench  -cmd \/usr\/ansys_inc\/v231\/aisol\/..\/commonfiles\/MainWin\/linx64\/mw\/bin-amd64_linux_optimized\/regsvr32 -c -nodisplay \/usr\/ansys_inc\/v231\/aisol\/dll\/linx64\/libagpsenginecom.so failed
   \/usr\/ansys_inc\/v231\/Framework\/bin\/Linux64\/Ans.DriverSetup.exe: error while loading shared libraries: libGL.so.1: cannot open shared object file: No such file or directory
   ###### Error #######
   Error executing configuration script ‘\/tmp\/ans_install_tmp12254\/config\/AnsConfigWB.sh’
   ‘\/tmp\/ans_install_tmp12254\/config\/AnsConfigWB.sh’ terminated after 1 attempts with the following error(s):
       Unknown error
   Exit Code: 127<\/p>\n

 <\/p>\n

************************************************************************************<\/p>\n

install_licconfig.log:<\/em><\/p>\n

Installation directory: \/usr\/ansys_inc<\/p>\n

Current date and time: Jul 12, 2023 – 05:39<\/p>\n

_____________________________________________________________________________________________________________<\/p>\n

                   ***** Your machine will now be configured to run the products that you installed *****<\/p>\n

_____________________________________________________________________________________________________________<\/p>\n

Checking to see if there are any client-related files that need to be moved from the update directory
    to their permanent locations…<\/p>\n

   Attempting to move the new lmutil executable to its permanent location…<\/p>\n

      Successfully moved the file.<\/p>\n

   Attempting to move the ansysli_client executable to its permanent location…<\/p>\n

      Successfully moved the file.<\/p>\n

   Removed empty directory “\/usr\/ansys_inc\/shared_files\/licensing\/linx64\/update”.<\/p>\n

=============================================================================================================================================<\/p>\n

 <\/p>\n

************************************************************************************<\/p>\n

install.log:<\/em><\/p>\n

Configuring Energico script files …
Configuring RDWorkbench script files …
Configuring FORTE script files …
Configuring ANSYS TurboGrid …
Configuring ANSYS script files …
Configuring ACP …
Running “\/usr\/ansys_inc\/v231\/Tools\/mono\/Linux64\/bin\/mono” “\/usr\/ansys_inc\/v231\/commonfiles\/CAD\/bin\/linx64\/Ans.CadInt.CADConfigurationUtility.exe”<\/p>\n

 <\/p>\n

Log files is \/usr\/ansys_inc\/v231\/CADConfigLogs\/Latest\/CADConfigurationMgr.log<\/p>\n

MessageLogger.logFilePath is \/usr\/ansys_inc\/v231\/CADConfigLogs\/Latest\/CADConfigurationMgr.log<\/p>\n

ErrorLogger.errorFilePath is \/usr\/ansys_inc\/v231\/CADConfigLogs\/CADConfigurationMgr.err<\/p>\n

CatiaV5 Workbench Reader ….. Configure Success<\/p>\n

 <\/p>\n

NX Workbench Reader ….. Configure Success<\/p>\n

 <\/p>\n

NX  Workbench Reader ….. Not Configured<\/p>\n

The installation completed with warnings\/errors. Review any .err or .log files in:
\/usr\/ansys_inc<\/p>\n

***IMPORTANT***
After completing this installation, you need to run the Ansys, Inc. License Manager installation on each machine designated as a license server.  These machines may have been specified during this installation or may have been previously specified.<\/p>\n

Installation Complete: Wed Jul 12 05:39:38 2023<\/p>\n

 <\/p>\n

************************************************************************************<\/p>\n

My questions are: <\/p>\n

    \n
  1. What does the “unknown error” in install.err<\/em> mean and why am I getting it?<\/li>\n
  2. How do I license my software? At no point during the installaion was I asked to specify my licensing server. My Ansys License Manager is running on a seperate Windows Server machine. <\/li>\n<\/ol>\n

    Thank you and best regards.<\/p>\n","protected":false},"template":"","class_list":["post-292731","topic","type-topic","status-closed","hentry","topic-tag-centos7-2","topic-tag-install-error","topic-tag-installing-error"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["287324","68381","61546"],"_bbp_author_ip":["23.217.200.71"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["2234"],"_edit_lock":["1689157276:221245"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["292731"],"_bbp_forum_id":["27796"],"_bbp_engagement":["61546","68381","287324"],"_bbp_voice_count":["3"],"_bbp_reply_count":["5"],"_bbp_last_reply_id":["310042"],"_bbp_last_active_id":["310042"],"_bbp_last_active_time":["2023-10-04 13:17:39"]},"test":"it-ptz1iwf-tu-berlin-de"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/292731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/292731\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=292731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}