{"id":288755,"date":"2023-06-14T15:30:11","date_gmt":"2023-06-14T15:30:11","guid":{"rendered":"\/forum\/forums\/topic\/licensing-problems-with-anything-after-2021h2\/"},"modified":"2023-06-15T16:01:59","modified_gmt":"2023-06-15T16:01:59","slug":"licensing-problems-with-anything-after-2021h2","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/licensing-problems-with-anything-after-2021h2\/","title":{"rendered":"Workbench 2022R1 and newer can’t communicate with licensing server."},"content":{"rendered":"

I’m having licensing issues with newer versions of Ansys. For example: If I launch Ansys Workbench 21r 1 or 2, it will eventually open with no errors (it sometimes takes a few minutes though).<\/p>\n

When I do that with any newer versions (22r1, 22r2, 23r1) it will hang on the ‘initializing project’ message on the startup screen for a long time, then it times out when trying to reach the server and I get this message:<\/p>\n

<\/a><\/p>\n

 This is the message I get from the client when I check ‘Features in use’ in the licensing settings:<\/p>\n

<\/a><\/p>\n

I can still launch individual programs like Fluent and Speos (among others) with no delays and no licensing errors. But Workbench only launches the 2021 version with no licensing errors. We have an academic license that covers everything, as far as I know. So I don’t understand why or how Ansys 2021R2 will launch Workbench, but 2022R1 and newer gives me that error.  <\/p>\n

Some programs that launch through workbench, like Mechanical, still work, but will still give me a warning messages:<\/p>\n

<\/p>\n

<\/a><\/p>\n

I just can’t figure out why some of it works and some of it doesn’t. It doesn’t appear to be a firewall issue, our license covers all current and past versions of ansys software, and the license server manager is the newest version.<\/p>\n

I would appreciate any help you can offer. Thanks!<\/p>\n","protected":false},"template":"","class_list":["post-288755","topic","type-topic","status-closed","hentry","topic-tag-academiclicense-1","topic-tag-ansys-license","topic-tag-ansys-workbench","topic-tag-license","topic-tag-license-problem","topic-tag-license-server-machine","topic-tag-licensing-pool","topic-tag-workbench","topic-tag-workbench-opening-error"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["7809","74406"],"_bbp_author_ip":["23.206.193.154"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["4360"],"_edit_lock":["1686774036:220939"],"_bbp_status":["publish"],"_bbp_likes_count":["1"],"_bbp_topic_status":["unanswered"],"_bbp_topic_id":["288755"],"_bbp_forum_id":["27796"],"_bbp_engagement":["7809","74406"],"_bbp_voice_count":["2"],"_bbp_reply_count":["16"],"_bbp_last_reply_id":["288969"],"_bbp_last_active_id":["288969"],"_bbp_last_active_time":["2023-06-15 16:01:06"]},"test":"cory-blueund-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/288755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/288755\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=288755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}