{"id":28688,"date":"2018-02-09T13:22:17","date_gmt":"2018-02-09T13:22:17","guid":{"rendered":"\/forum\/forums\/topic\/help-file-missing-in-ansys-19-0-student\/"},"modified":"2018-02-09T13:22:17","modified_gmt":"2018-02-09T13:22:17","slug":"help-file-missing-in-ansys-19-0-student","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/help-file-missing-in-ansys-19-0-student\/","title":{"rendered":"Help File missing in Ansys 19.0 Student"},"content":{"rendered":"<p>Hello everyone,<\/p>\n<p><\/p>\n<p>I just installed Ansys 19.0 and the installation process was successful. I can open Ansys modules normally and run analysis (performed a successful analysis in APDL). But when trying to access Ansys Help today, it doesn&#8217;t open. The error message below shows up. What is the problem?<\/p>\n<p><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/us.v-cdn.net\/6032193\/uploads\/attachments\/c5299037-206c-4257-9586-a88200dab28a\/d3a701db-fad9-4e2e-ab9b-a88200dc4bb5_capture.jpg?width=690&amp;upscale=false\" alt=\"\" width=\"626\" height=\"276\"><\/p>\n","protected":false},"template":"","class_list":["post-28688","topic","type-topic","status-closed","hentry"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_old_topic_id":["855"],"_bbp_old_topic_author_name_id":["Anonymous"],"_bbp_old_is_topic_anonymous_id":["false"],"_bbp_old_closed_status_id":["publish"],"_bbp_author_ip":[null],"_bbp_old_sticky_status_id":["normal"],"_bbp_likes_count":["0","0","0","0","0"],"_btv_view_count":["308"],"_bbp_subscription":["235770"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["28688"],"_bbp_forum_id":["27796"],"_bbp_engagement":["240","14986","155878","157315","157480","159736"],"_bbp_voice_count":["6"],"_bbp_reply_count":["8"],"_bbp_last_reply_id":["67222"],"_bbp_last_active_id":["67222"],"_bbp_last_active_time":["2018-10-22 15:38:53"]},"test":"ren1"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/28688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/28688\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=28688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}