{"id":256093,"date":"2020-09-22T15:34:32","date_gmt":"2020-09-22T15:34:32","guid":{"rendered":"\/forum\/forums\/topic\/discovery-2020-r2-5-black-screen\/"},"modified":"2022-08-25T09:03:43","modified_gmt":"2022-08-25T09:03:43","slug":"discovery-2020-r2-5-black-screen","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/discovery-2020-r2-5-black-screen\/","title":{"rendered":"Discovery 2020 R2.5: Black Screen"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-240783\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2020\/09\/51.png\" alt=\"\" width=\"1720\" height=\"968\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-240784\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2020\/09\/0.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-240788\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2020\/09\/01.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-240791\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2020\/09\/2.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-240793\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2020\/09\/3.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-240794\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2020\/09\/4.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-240796\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2020\/09\/5.png\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p>Hello,<\/p>\n<p>Could you please advise? I recently installed Ansys Discovery 2020 R2.5 and tried to launch it, but encountered a black screen. It doesn&#8217;t matter whether it is in Model, Explore or Refine mode, and similarly when importing a model. With reference to the two posts below, I tried to turn Anti-aliasing\u00a0Off but to no avail:<\/p>\n<p><a href=\"\/knowledge\/forums\/topic\/discovery-live-troubleshooting\/\">https:\/\/ansys.com\/t\/631xrs\/discovery-live-troubleshooting<\/a><\/p>\n<p><a href=\"\/forum\/forums\/topic\/ansys-discovery-live-2020-r2-simulation-black-screen\/\">https:\/\/ansys.com\/t\/x2h6qgd\/ansys-discovery-live-2020-r2-simulation-black-screen<\/a><\/p>\n<p>The following steps did not work either:<\/p>\n<p>1.\u00a0\u00a0 \u00a0Uninstalled Ansys 2020 R2.5 as the administrator<br \/>\n2.\u00a0\u00a0 \u00a0Deleted contents in C:Users&lt;user&gt;AppDataLocalTemp<br \/>\n3.\u00a0\u00a0 \u00a0Deleted contents in C:Users&lt;user&gt;AppDataRoamingAnsys<br \/>\n4.\u00a0\u00a0 \u00a0Deleted C:Program FilesANSYS Incv202<br \/>\n5.\u00a0\u00a0 \u00a0Checked that Windows is up to date<br \/>\n6.\u00a0\u00a0 \u00a0Installed the latest NVIDIA driver<br \/>\n7.\u00a0\u00a0 \u00a0Restart the machine<br \/>\n8.\u00a0\u00a0 \u00a0Ran setup.exe as the administrator to reinstall Ansys Discovery 2020 R2.5<br \/>\n9.\u00a0\u00a0 \u00a0Graphics device is compatible with Discovery<\/p>\n<p>Please kindly refer to the attached screenshots for the system information.<\/p>\n<p>Kind regards,<\/p>\n<p>Jun<\/p>\n","protected":false},"template":"","class_list":["post-256093","topic","type-topic","status-closed","hentry","topic-tag-ansys-discovery","topic-tag-faq","topic-tag-graphics"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["278494"],"_bbp_likes_count":["0"],"_btv_view_count":["810"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["256093"],"_bbp_forum_id":["27789"],"_bbp_engagement":["3452","278494"],"_bbp_voice_count":["2"],"_bbp_reply_count":["2"],"_bbp_last_reply_id":["268819"],"_bbp_last_active_id":["268819"],"_bbp_last_active_time":["2020-09-23 08:13:54"]},"test":"junyi-leecadfem-sea-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/256093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/256093\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=256093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}