{"id":255169,"date":"2019-10-16T15:14:48","date_gmt":"2019-10-16T15:14:48","guid":{"rendered":"\/forum\/forums\/topic\/error-a-correctly-formatted-vendor-line-was-not-found-in-the-license-file\/"},"modified":"2019-10-16T15:14:48","modified_gmt":"2019-10-16T15:14:48","slug":"error-a-correctly-formatted-vendor-line-was-not-found-in-the-license-file","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/error-a-correctly-formatted-vendor-line-was-not-found-in-the-license-file\/","title":{"rendered":"Error: A correctly-formatted VENDOR line was not found in the license file."},"content":{"rendered":"<p> I followed the instructions in your notepad file for your AnsRegSvr software to create a license file and now I am receiving this error. Step 7 indicates I should be reaching out to our sales rep, who isn&#8217;t responding to my e-mails, and I cannot find any other resources online to get this resolved. I would very much appreciate assistance. I can be reached via e-mail at <a rev=\"auto\" rel=\"nofollow noopener noreferrer\" href=\"mailto:arogers@avedro.com\">arogers@avedro.com<\/a> or by phone at 781-768-3469. <\/p>\n<p>&nbsp;<\/p>\n<p> FYI &#8211; this Ansys account was created using one of our end users&#8217; e-mail address and not one of our IT support e-mails, hence the mismatch in the e-mail tied to our account and the one I left in this post. <\/p>\n<p>&nbsp;<\/p>\n<p> Thank you, <\/p>\n<p> -Andy <\/p>\n","protected":false},"template":"","class_list":["post-255169","topic","type-topic","status-closed","hentry","topic-tag-installation"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["278451"],"_bbp_likes_count":["0"],"_btv_view_count":["2013"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["255169"],"_bbp_forum_id":["27789"],"_bbp_engagement":["71","278451"],"_bbp_voice_count":["2"],"_bbp_reply_count":["5"],"_bbp_last_reply_id":["264186"],"_bbp_last_active_id":["264186"],"_bbp_last_active_time":["2019-10-25 14:04:55"]},"test":"jiezhangavedro-com"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/255169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/255169\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=255169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}