{"id":254361,"date":"2021-09-29T09:14:42","date_gmt":"2021-09-29T09:14:42","guid":{"rendered":"\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/"},"modified":"2022-08-18T06:07:51","modified_gmt":"2022-08-18T06:07:51","slug":"problem-with-extended-discovery-subscription-license","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/","title":{"rendered":"Problem with Extended Discovery Subscription license"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-244367\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png\" alt=\"\" width=\"2384\" height=\"1080\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-244368\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/153.png\" alt=\"\" width=\"3071\" height=\"1109\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-244369\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/154.png\" alt=\"\" width=\"2496\" height=\"1130\" \/><\/p>\n<p>Dear Discovery Team,<\/p>\n<p>One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. He obtained information about that via e-mail<\/p>\n<p>&#8220;The expiration date for ANSYS subscriptions in your company account has been extended.&#8221;<\/p>\n<p>Since today he is not able to run any software from Discovery products. Can you give me some information why this happened.<\/p>\n<p>PS. We tried to active this license using ANSYS Account portal and CMD command and this didn`t work. Some screens\u00a0 in attachments<\/p>\n","protected":false},"template":"","class_list":["post-254361","topic","type-topic","status-closed","hentry","topic-tag-ansys-discovery","topic-tag-how-to","topic-tag-installation"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Dear Discovery Team, One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. He obtained information about that via e-mail &quot;The expiration date for ANSYS subscriptions in your company account has been extended.&quot; Since\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.10\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Ansys Learning Forum | Ansys Innovation Space\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Problem with Extended Discovery Subscription license | Ansys Learning Forum\" \/>\n\t\t<meta property=\"og:description\" content=\"Dear Discovery Team, One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. He obtained information about that via e-mail &quot;The expiration date for ANSYS subscriptions in your company account has been extended.&quot; Since\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2021-09-29T09:14:42+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2022-08-18T06:07:51+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Problem with Extended Discovery Subscription license | Ansys Learning Forum\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Dear Discovery Team, One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. He obtained information about that via e-mail &quot;The expiration date for ANSYS subscriptions in your company account has been extended.&quot; Since\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/problem-with-extended-discovery-subscription-license\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/#listItem\",\"name\":\"installation\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/#listItem\",\"position\":3,\"name\":\"installation\",\"item\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/problem-with-extended-discovery-subscription-license\\\/#listItem\",\"name\":\"Problem with Extended Discovery Subscription license\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/topics\\\/#listItem\",\"name\":\"Topics\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/problem-with-extended-discovery-subscription-license\\\/#listItem\",\"position\":4,\"name\":\"Problem with Extended Discovery Subscription license\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic-tag\\\/installation\\\/#listItem\",\"name\":\"installation\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/#organization\",\"name\":\"Ansys Learning Forum\",\"description\":\"Ansys Innovation Space\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/problem-with-extended-discovery-subscription-license\\\/#webpage\",\"url\":\"https:\\\/\\\/innovationspace.ansys.com\\\/forum\\\/forums\\\/topic\\\/problem-with-extended-discovery-subscription-license\\\/\",\"name\":\"Problem with Extended Discovery Subscription license | Ansys Learning Forum\",\"description\":\"Dear Discovery Team, One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. 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He obtained information about that via e-mail \"The expiration date for ANSYS subscriptions in your company account has been extended.\" Since","canonical_url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum#listItem","position":1,"name":"Home","item":"https:\/\/innovationspace.ansys.com\/forum","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","position":2,"name":"Topics","item":"https:\/\/innovationspace.ansys.com\/forum\/topics\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/#listItem","name":"installation"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/#listItem","position":3,"name":"installation","item":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/","nextItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/#listItem","name":"Problem with Extended Discovery Subscription license"},"previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/topics\/#listItem","name":"Topics"}},{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/#listItem","position":4,"name":"Problem with Extended Discovery Subscription license","previousItem":{"@type":"ListItem","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/#listItem","name":"installation"}}]},{"@type":"Organization","@id":"https:\/\/innovationspace.ansys.com\/forum\/#organization","name":"Ansys Learning Forum","description":"Ansys Innovation Space","url":"https:\/\/innovationspace.ansys.com\/forum\/"},{"@type":"WebPage","@id":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/#webpage","url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/","name":"Problem with Extended Discovery Subscription license | Ansys Learning Forum","description":"Dear Discovery Team, One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. 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He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. He obtained information about that via e-mail &quot;The expiration date for ANSYS subscriptions in your company account has been extended.&quot; Since","og:url":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/","og:image":"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png","og:image:secure_url":"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png","article:published_time":"2021-09-29T09:14:42+00:00","article:modified_time":"2022-08-18T06:07:51+00:00","twitter:card":"summary_large_image","twitter:title":"Problem with Extended Discovery Subscription license | Ansys Learning Forum","twitter:description":"Dear Discovery Team, One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. He obtained information about that via e-mail &quot;The expiration date for ANSYS subscriptions in your company account has been extended.&quot; Since","twitter:image":"https:\/\/innovationspace.ansys.com\/forum\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png"},"aioseo_meta_data":{"post_id":"254361","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"content","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":true,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"limit_modified_date":false,"created":"2024-10-28 18:42:55","updated":"2024-10-28 18:42:55","ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\/topics\/\" title=\"Topics\">Topics<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/\" title=\"installation\">installation<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tProblem with Extended Discovery Subscription license\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/innovationspace.ansys.com\/forum"},{"label":"Topics","link":"https:\/\/innovationspace.ansys.com\/forum\/topics\/"},{"label":"installation","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic-tag\/installation\/"},{"label":"Problem with Extended Discovery Subscription license","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/"}],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["16020"],"_bbp_likes_count":["0"],"_btv_view_count":["382"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["254361"],"_bbp_forum_id":["27789"],"_bbp_engagement":["2327","16020"],"_bbp_voice_count":["2"],"_bbp_reply_count":["10"],"_bbp_last_reply_id":["260380"],"_bbp_last_active_id":["260380"],"_bbp_last_active_time":["2021-10-27 13:19:00"]},"test":"wdaneksymkom-pl"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/254361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/254361\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=254361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}