{"id":254361,"date":"2021-09-29T09:14:42","date_gmt":"2021-09-29T09:14:42","guid":{"rendered":"\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/"},"modified":"2022-08-18T06:07:51","modified_gmt":"2022-08-18T06:07:51","slug":"problem-with-extended-discovery-subscription-license","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/problem-with-extended-discovery-subscription-license\/","title":{"rendered":"Problem with Extended Discovery Subscription license"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-244367\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/152.png\" alt=\"\" width=\"2384\" height=\"1080\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-244368\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/153.png\" alt=\"\" width=\"3071\" height=\"1109\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-244369\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/09\/154.png\" alt=\"\" width=\"2496\" height=\"1130\" \/><\/p>\n<p>Dear Discovery Team,<\/p>\n<p>One of our customer has a problem with Extended ANSYS Discovery Subscription license. He had license which one expired 28.09.2021 and this license was extended from today (29.09.2021) for another year. He obtained information about that via e-mail<\/p>\n<p>&#8220;The expiration date for ANSYS subscriptions in your company account has been extended.&#8221;<\/p>\n<p>Since today he is not able to run any software from Discovery products. Can you give me some information why this happened.<\/p>\n<p>PS. We tried to active this license using ANSYS Account portal and CMD command and this didn`t work. Some screens\u00a0 in attachments<\/p>\n","protected":false},"template":"","class_list":["post-254361","topic","type-topic","status-closed","hentry","topic-tag-ansys-discovery","topic-tag-how-to","topic-tag-installation"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["16020"],"_bbp_likes_count":["0"],"_btv_view_count":["316"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["254361"],"_bbp_forum_id":["27789"],"_bbp_engagement":["2327","16020"],"_bbp_voice_count":["2"],"_bbp_reply_count":["10"],"_bbp_last_reply_id":["260380"],"_bbp_last_active_id":["260380"],"_bbp_last_active_time":["2021-10-27 13:19:00"]},"test":"wdaneksymkom-pl"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/254361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/254361\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=254361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}