{"id":254170,"date":"2021-12-28T11:31:22","date_gmt":"2021-12-28T11:31:22","guid":{"rendered":"\/forum\/forums\/topic\/exel-add-in-inactive\/"},"modified":"2022-08-22T09:39:35","modified_gmt":"2022-08-22T09:39:35","slug":"exel-add-in-inactive","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/exel-add-in-inactive\/","title":{"rendered":"Exel Add-in inactive"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/12\/OK-1500-1.png\" alt=\"\" width=\"1067\" height=\"511\" class=\"alignnone size-full wp-image-247822\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/12\/OK-1500-2.png\" alt=\"\" width=\"597\" height=\"537\" class=\"alignnone size-full wp-image-247823\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/discovery\/2021\/12\/OK-1500-3.png\" alt=\"\" width=\"868\" height=\"160\" class=\"alignnone size-full wp-image-247824\" \/><\/p>\n<p> Hi Support Team <\/p>\n<p> After trying out the trial version of SpaceClaim I purchased the software a few days ago. I uninstalled the trial version and installed the version provided from this web page. <\/p>\n<p> Now I have an issue with the excel add-in. As you can see at the screenshots attached the excel-add-in is shown as inactive. In the ribbon tab menue there is no excel mark to check.&nbsp; <\/p>\n<p> This is strange, because with the trial version this function was available. <\/p>\n<p> Yesterday I uninstalled SpaceClaim and reinstalled it, but there is no difference. <\/p>\n<p> The same thing appears on my second PC. I downloaded the latest version from this Ansys site (<a href=\"\/knowledge\/forums\/topic\/discovery-downloads\/\" rel=\"nofollow noopener noreferrer\">Discovery Downloads &#8211; Knowledge Base &#8211; Ansys Discovery Forum<\/a>), but the Excel-add-in is marked as inactive also. <\/p>\n<p> The installed version on both mashines is: (2021.2.0.06011) (Lizenz-ID: ANSYS-Subscription). <\/p>\n<p> OS is Windows 10 pro and for the second PC Windows 11 pro. <\/p>\n<p> At the moment I do not have any idea what\u2019s going wrong \u2013 do you have any idea how to fix this issue? <\/p>\n<p>&nbsp;<\/p>\n<p> Best regards <\/p>\n<p> Alex <\/p>\n","protected":false},"template":"","class_list":["post-254170","topic","type-topic","status-closed","hentry","topic-tag-addin","topic-tag-spaceclaim"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["28958"],"_bbp_likes_count":["0"],"_btv_view_count":["788"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["254170"],"_bbp_forum_id":["27789"],"_bbp_engagement":["2327","28958"],"_bbp_voice_count":["2"],"_bbp_reply_count":["5"],"_bbp_last_reply_id":["259386"],"_bbp_last_active_id":["259386"],"_bbp_last_active_time":["2021-12-28 16:14:09"]},"test":"09649d07de52d34c886a9d3c44d47d3c0792058a"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/254170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/254170\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=254170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}