{"id":251835,"date":"2023-02-28T01:44:29","date_gmt":"2023-02-28T01:44:29","guid":{"rendered":"\/forum\/forums\/topic\/could-not-connect-to-the-ansys-license-server\/"},"modified":"2023-02-28T01:44:29","modified_gmt":"2023-02-28T01:44:29","slug":"could-not-connect-to-the-ansys-license-server","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/could-not-connect-to-the-ansys-license-server\/","title":{"rendered":"&#8220;could not connect to the Ansys license server&#8221;"},"content":{"rendered":"<p>Hello,<\/p>\n<p>I am trying to configure my license, but there is an error saying that it could not connect to the Ansys license server. I have checked the license manager and the client licensing settings, and both are working fine. I also did the firewall thing. Does anybody know what is the issue here? The only thing I can think about is that the customer number does not match or has not been added to the account that I created, so I cannot see any license under the licensing portal. Thank you in advance!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2023\/02\/28-02-2023-1677548516-7b5288e6e2c78900c60d25600fa42018.jpg\" alt=\"\" width=\"359\" height=\"252\"><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2023\/02\/28-02-2023-1677548533-c66424cec9d62820dc6161f31f43dac8.jpg\" alt=\"\" width=\"791\" height=\"383\"><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2023\/02\/28-02-2023-1677548554-021072b9fac3f6d0676ef635637e9e5a.jpg\" alt=\"\" width=\"794\" height=\"235\"><\/p>\n","protected":false},"template":"","class_list":["post-251835","topic","type-topic","status-closed","hentry","topic-tag-licensing"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["276187","4274"],"_bbp_author_ip":["23.77.218.237"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["8705"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["251835"],"_bbp_forum_id":["27810"],"_bbp_engagement":["4274","276187"],"_bbp_voice_count":["2"],"_bbp_reply_count":["1"],"_bbp_last_reply_id":["281005"],"_bbp_last_active_id":["281005"],"_bbp_last_active_time":["2023-04-24 17:54:34"]},"test":"anhngouga-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/251835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/251835\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=251835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}