{"id":250091,"date":"2023-02-15T20:12:00","date_gmt":"2023-02-15T20:12:00","guid":{"rendered":"\/forum\/forums\/topic\/workbench-fails-to-start-after-windows-update\/"},"modified":"2023-02-15T20:12:00","modified_gmt":"2023-02-15T20:12:00","slug":"workbench-fails-to-start-after-windows-update","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/workbench-fails-to-start-after-windows-update\/","title":{"rendered":"Workbench fails to start after Windows update"},"content":{"rendered":"<p>Hello,&nbsp;<\/p>\n<p>Workbench 2023 R1 fails to start after the recent Windows 10 (Enterprise) update yesterday.&nbsp; The Windows Event log records an error as follows &#8211;<\/p>\n<p>Faulting application name: AnsysFWW.exe, version: 23.1.0.0, time stamp: 0x637cd83b<br \/>Faulting module name: InProcessClient64.dll, version: 22.2.4.558, time stamp: 0x638ce20b<br \/>Exception code: 0xc0000409<br \/>Fault offset: 0x000000000011aab8<br \/>Faulting process id: 0x45dc<br \/>Faulting application start time: 0x01d941699bd088ea<br \/>Faulting application path: C:\\Program Files\\ANSYS Inc\\v231\\Framework\\bin\\win64\\AnsysFWW.exe<br \/>Faulting module path: C:\\Program Files\\SentinelOne\\Sentinel Agent 22.2.4.558\\InProcessClient64.dll<br \/>Report Id: a56acb0b-e6b8-4337-a879-d9c6a437f3d0<br \/>Faulting package full name:&nbsp;<br \/>Faulting package-relative application ID:&nbsp;<\/p>\n<p>While I see that this is a long-standing issue with past Windows updates, none of the solutions posted in past forum threads work for me. Given that multiple machines that we use are facing the same issue I&#8217;m looking to see how we can resolve this and prevent it from happening in the future.<\/p>\n<p>&nbsp;<\/p>\n<p>Thank you,<\/p>\n<p>Aarthi<\/p>\n","protected":false},"template":"","class_list":["post-250091","topic","type-topic","status-closed","hentry","topic-tag-crash","topic-tag-workbench"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["86018","197"],"_bbp_author_ip":["23.56.168.190"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["2347"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["250091"],"_bbp_forum_id":["27792"],"_bbp_engagement":["197","86018"],"_bbp_voice_count":["2"],"_bbp_reply_count":["1"],"_bbp_last_reply_id":["251752"],"_bbp_last_active_id":["251752"],"_bbp_last_active_time":["2023-02-27 16:30:36"]},"test":"sekaraasunypoly-edu"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/250091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/250091\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=250091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}