{"id":240198,"date":"2022-11-09T06:39:09","date_gmt":"2022-11-09T06:39:09","guid":{"rendered":"\/forum\/forums\/topic\/error-in-installing-and-running-ansys-license-management-center\/"},"modified":"2022-11-09T06:39:09","modified_gmt":"2022-11-09T06:39:09","slug":"error-in-installing-and-running-ansys-license-management-center","status":"closed","type":"topic","link":"https:\/\/innovationspace.ansys.com\/forum\/forums\/topic\/error-in-installing-and-running-ansys-license-management-center\/","title":{"rendered":"Error in installing and running Ansys License Management Center"},"content":{"rendered":"<p>Hi all,<\/p>\n<p>Ansys License Management Center used to work fine on the desktop. However, when I tried to share the floating license and check the usage of the licenses, it showed it could not start Tomcat.<\/p>\n<p>I have also checked the port number which is exactly 1084. I have also tried to re-installed the Ansys license management center but it still showed the same thing.&nbsp;<\/p>\n<p><img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2022\/11\/09-11-2022-1667975167-mceclip0.png\"><\/p>\n<p>&nbsp;<\/p>\n<p>The error log from installation:&nbsp;<\/p>\n<p><img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2022\/11\/09-11-2022-1667975652-mceclip2.png\"><\/p>\n<p><img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2022\/11\/09-11-2022-1667975690-mceclip3.png\"><\/p>\n<p><img decoding=\"async\" src=\"\/forum\/wp-content\/uploads\/sites\/2\/2022\/11\/09-11-2022-1667975705-mceclip4.png\"><\/p>\n<p>Tomcat:<\/p>\n<p>When I clicked tomcat9w.exe from Ansys Inc\\Shared Files\\licensing\\tools\\tomcat\\bin, it showed: the specified service does not exist as an installed service. Unable to open the service &#8216;tomcat9.&#8217;<\/p>\n<p>&nbsp;<\/p>\n<p>It would be appreciated if you could let me know how I could fix this.&nbsp;Thank you for your time!&nbsp;<\/p>\n","protected":false},"template":"","class_list":["post-240198","topic","type-topic","status-closed","hentry","topic-tag-ansys"],"aioseo_notices":[],"acf":[],"custom_fields":[{"0":{"_bbp_subscription":["238591","68381"],"_bbp_author_ip":["23.223.149.206"]," _bbp_last_reply_id":["0"]," _bbp_likes_count":["0"],"_btv_view_count":["2963"],"_bbp_topic_status":["unanswered"],"_bbp_status":["publish"],"_bbp_topic_id":["240198"],"_bbp_forum_id":["27796"],"_bbp_engagement":["68381","238591"],"_bbp_voice_count":["2"],"_bbp_reply_count":["2"],"_bbp_last_reply_id":["240939"],"_bbp_last_active_id":["240939"],"_bbp_last_active_time":["2022-11-16 02:13:51"]},"test":"chenk56mcmaster-ca"}],"_links":{"self":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/240198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics"}],"about":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/topics\/240198\/revisions"}],"wp:attachment":[{"href":"https:\/\/innovationspace.ansys.com\/forum\/wp-json\/wp\/v2\/media?parent=240198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}